- Chicago, Illinois, United States
- On-site
- Full-time · Senior
- 5+ years
The Senior IT Analyst provides hands-on technical support and administration for a fast-paced fulfillment center. This role maintains reliable, secure technology across warehouse operations, office end-user devices, infrastructure, and fulfillment automation systems.
Compensation
Quarterly profit-sharing bonus; In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role.
Responsibilities
- Deploy, troubleshoot, and maintain Zebra printers, handheld scanners, and mobile devices.
- Support Lenovo laptops, workstations, and peripherals throughout their lifecycle.
- Provide IT support for Box Logix, Auto Store, Körber One, and Exacta, working with operations, engineering, and vendors.
- Coordinate maintenance and changes to minimize disruption to fulfillment operations.
- Administer DHCP, DNS, and Active Directory, including accounts, permissions, and Group Policy.
Requirements
- Bachelor’s degree in information technology
- Nice to have: Box Logix
- Nice to have: Auto Store
- Nice to have: Körber One
- Nice to have: Exacta