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Skill:Expectation setting

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1–3 jobs· newest first

Advisor Experience Senior SpecialistNew
Fidelity Investments · Westlake, US
Senior
Store Manager
Majors Management Group · Covington, US
On-site · Full-time
Merchant Servicing Specialist
American Express · Kuala Lumpur, Malaysia
Competitive base salaries

+10K new in the last hour

Advisor Experience Senior Specialist

Fidelity Investments · Posted Nov 9, 2026

Westlake, Texas, United States
Senior
3–5 years

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AI

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Provide outstanding customer service to high net worth advisors and donors, managing escalated situations and improving service processes.

Responsibilities

Serve as primary contact for professional financial advisors and donors
Respond to calls and emails regarding service-related activities
Manage escalated situations and resolve issues
Coordinate with internal partners to fulfill special handling requests
Implement expedited delivery requests and process improvements

Requirements

Bachelor’s degree

Skills

Customer service Sales Service operations High net worth advisory Financial services industry Brokerage or investments Digital capabilities Urgency Expectation setting Escalated situation resolution Communication Problem solving Project management Transaction management Attention to detail Planning Time management Decision making Accuracy Discernment Fidelity systems knowledge Fact-finding Questioning techniques Root cause analysis Influence without authority Overtime flexibility Excel PowerPoint Tableau

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Store Manager

Majors Management Group · Posted Nov 6, 2026

Covington, Tennessee, United States
On-site
Full-time
1+ years

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Manage all aspects of store operations, including profitability, inventory, staffing, and guest experience.

Compensation

Competitive pay and eligibility for performance incentives

Responsibilities

Manage day-to-day store operations
Hire talent
Train and develop the team
Manage employee performance
Schedule employee shifts

Requirements

High School diploma or GED

Skills

store operations management hiring training performance management scheduling P&L management inventory management forecasting business trend analysis

Merchant Servicing Specialist

American Express · Posted Nov 5, 2026

Kuala Lumpur, Kuala Lumpur, Malaysia
Competitive base salaries

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Provide end‑to‑end merchant servicing across multiple channels, ensuring high‑quality customer experience and timely issue resolution.

Responsibilities

Manage end‑to‑end servicing requests across multiple markets and business units
Provide multi‑channel service via email, live chat, and telephone
Handle account setup, payment related, maintenance requests and general servicing
Apply effective call‑handling techniques and documentation
Identify underlying merchant or client‑manager needs and deliver timely resolution

Skills

customer service call handling email communication live chat telephone support active listening clear questioning verification expectation setting

action plan implementation

process organization

culture creation

expectation setting

results tracking

Benefits

Medical
Dental
Vision
matching 401(K) program
PTO

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accurate documentation

root‑cause analysis

problem solving

time management

organizational skills

critical thinking

team collaboration

Benefits

Competitive base salaries
Bonus incentives
Support for financial‑well‑being and retirement
Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need

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