Lead enterprise client portfolio in Energy/Utilities, driving strategy, growth, and delivery quality.
Compensation
The salary range for this role is $225.000. USD - $285,000. USD.
Responsibilities
Own a portfolio of enterprise clients end-to-end (P&L, client success, delivery quality, and multi-year account strategy), meeting or exceeding revenue and margin targets.
Set delivery direction across accounts, align outcomes to client business goals, and drive estimating and pricing that protect both impact and profitability.
Get ahead of risk, trade-offs, and scope conversations early, before they cost the relationship or the result.
Build and sustain trusted-advisor relationships with C-suite stakeholders, listening past the brief to uncover real business drivers and challenging assumptions when it serves the work.
Translate progress into business impact (ROI, milestones, decisions) in a cadence that builds executive confidence and demonstrates ongoing value.
As an SVP, Client Partner, you own a portfolio of enterprise accounts: pursuing new logos, growing existing relationships, and leading the strategy, commercial success, and delivery quality of every engagement.
Compensation
The salary range for this role is $225,000. USD - $285,000. USD.
Responsibilities
Own a portfolio of enterprise clients end-to-end (P&L, client success, delivery quality, and multi-year account strategy), meeting or exceeding revenue and margin targets.
Set delivery direction across your accounts, align outcomes to client business goals, and drive estimating and pricing that protect both impact and profitability.
Get ahead of risk, trade-offs, and scope conversations early, before they cost the relationship or the result.
Build and sustain trusted-advisor relationships with C-suite stakeholders, listening past the brief to uncover real business drivers and challenging assumptions when it serves the work.
Translate progress into business impact (ROI, milestones, decisions) in a cadence that builds executive confidence and demonstrates ongoing value.
Lead the customer insight and experience strategy for the Value-Based Platform portfolio, translating human and system-level insights into product direction, investment priorities, and measurable value-based outcomes across Risant Health organizations.
Compensation
The projected base salary for this position ranges from $233,333 to $280,000 depending on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.
Responsibilities
Set Customer Insight & Experience Strategy for the Portfolio
Translate customer and system-level insight into solution direction, investment priorities, and trade-off decisions at the portfolio level
Build & Steward the Function and Operating Model
Lead Cross-Functional Solution Strategy as a Senior Partner
Oversee Human Insight & Experience Design Programs
Requirements
Bachelor’s Degree in Design, Human-Centered Design, Psychology, Business, or a related field
Master’s Degree in Design Strategy, UX Research, Organizational Development, or a related discipline
Nice to have: Certification in Design Thinking, Human-Centered Design, or similar frameworks
Nice to have: Experience building or scaling an insight, research, or experience design function
Lead product managers responsible for internal sales tools across connected enterprise platforms, translating business and sales strategies into coordinated product roadmaps that improve sales productivity and internal team workflows.
Compensation
For this position, we offer a pay range of $130,500 -- $252,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience.
Responsibilities
Translate business and sales strategies into shared priorities across internal sales products
Guide product managers in building business cases and roadmaps, evaluate costs and trade-offs, and resolve competing priorities and dependencies with peer leaders
Hold the team accountable for measurable outcomes after launch
Set expectations for customer research and coordinate discovery across product lines
Partner with Experience Design to establish consistent workflows across products
Requirements
Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience
We are looking for a Recruiting Coordinator to design and run the candidate experience, ensuring every candidate feels valued through bespoke attention despite high search volumes.
Compensation
$80,000—$95,000 USD
Responsibilities
Own onsite and interview scheduling end to end, across multiple concurrent searches, without letting anything slip or feel rushed.
Design what a great candidate experience looks like at each stage, from first outreach through offer, and keep raising the bar on it.
Plan and run onsite experiences that feel bespoke, not templated.
Build a genuinely personal read on each candidate and tailor their experience accordingly.
Coordinate tightly with recruiters, interviewers, and hiring managers.
Lead end-to-end enterprise payments UX strategy, aligning stakeholders and delivering accessible, AI-responsible experiences.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Own experience strategy for a domain or set of journeys, defining north-star direction and measurable outcomes
Lead strategically important initiatives end to end, from framing and discovery through delivery and iteration
Influence roadmaps and prioritization by partnering with senior product and engineering leaders and aligning cross-functional decision-makers
Create and socialize strategic artifacts that drive alignment, such as journey maps, service flows, experience principles, wireframes, and prototypes
Ensure design intent holds through build by defining behavior, states, and edge cases and partnering with engineering on scalable implementation
The UX Designer serves as the primary research, analytics, and experience design resource to understand and improve the experiences of patients, families, caregivers, and community members through human-centered design and data-informed decision-making.
Responsibilities
Plan, conduct, and lead consumer research, including interviews, focus groups, observations, listening sessions, and other Voice of the Customer initiatives.
Oversee Patient and Family Advisory Council (PFAC) engagement and other consumer partnerships so that diverse perspectives are represented in improvement efforts.
Facilitate journey mapping, co-design sessions, and experience assessments to find opportunities, barriers, and unmet consumer needs.
Collect, combine, and analyze qualitative and quantitative data from patient experience surveys, complaints, grievances, service recovery, accessibility, PFAC, consumer research, and operational sources.
Identify themes, trends, and improvement opportunities across all feedback channels, and turn them into actionable insights and recommendations.
Design and deliver digital services that create better experiences for users while achieving meaningful business outcomes.
Responsibilities
Plan and facilitate discovery, ideation, co-creation and stakeholder workshops.
Conduct user research, interviews and contextual inquiry to understand user needs, behaviours and pain points.
Design current and future-state customer and employee journeys, service blueprints, personas, experience maps and process flows.
Translate research and business needs into practical service concepts, user flows, requirements and experience designs.
Develop information architectures, wireframes and interactive prototypes using tools such as Figma, FigJam and Miro.
Requirements
Bachelor’s degree in design, Interaction Design, Human-Computer Interaction, Service Design, Product Design, Business, Information Systems, or equivalent relevant professional experience.
Lead the visual and creative direction for ServiceNow’s enterprise software portfolio, integrating AI-enabled tools, accessibility, and design systems to create coherent, modern product experiences.
Compensation
For positions in this location, we offer a base pay of $254,500 - $445,400, plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
Define and champion a differentiated visual direction for the product portfolio
Establish a clear point of view across typography, color, composition, iconography, illustration, motion, data visualization, density, and other visual foundations
Create future-state concepts, reference experiences, and exemplars that make the visual direction tangible
Translate the visual language into scalable foundations, components, patterns, and guidance
Partner with Design Systems, Product Design, Content Design, Accessibility, Localization, and Research
Requirements
Nice to have: 12+ years of experience in product design
Nice to have: portfolio demonstrating exceptional visual craft
Nice to have: experience defining or evolving a visual language across a complex, multi-product software portfolio
Nice to have: deep understanding of design systems
Nice to have: demonstrated experience adopting AI-enabled creative tools
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