Grow cryoTEM and electron microscopy market share in the Materials and Structural Analysis Division, focusing on the pharmaceutical and biotech segment.
Responsibilities
Drive the market growth of electron microscopy specifically within the pharmaceutical and biotech segment.
Explaining new products, technology, workflows and solutions to customers, including the battery, steel, automotive, and coatings industries, as well as to academic researchers.
Initiating and driving business development projects to deliver pipeline and bookings growth for electron microscopy in the region.
Establishing and maintaining strong relationships with key customers to better understand how to make them successful, both in academia and industry.
Market research and analysis, including participating in microscopy societies and conferences, using online tools such as websites, databases and social media, and identifying key opinion leaders
Requirements
Master’s degree required
PhD preferred in Structural Biology, Protein Science, Biochemistry, or related fields
Nice to have: PhD in Structural Biology, Protein Science, or Biochemistry
Provide advanced technical support and assistance, ensuring the efficient performance of sophisticated equipment and systems, specifically for Materials and Structural Analysis (MSD) Electron Microscopy (EM) business.
Compensation
The hourly pay range estimated for this position Sr Engineer, Field Service based inCalifornia is $49.58–$74.37.
Responsibilities
Ensure overall service delivery meets / exceeds client expectations and contractual obligations
Provide strategic feedback and technical advice to senior management
Engage with internal and external customers to align service offerings with business needs
Foster a collaborative and innovative team environment
Support the professional technical development and career growth of the engineering team
Requirements
Bachelor’s degree or higher in mechatronics, mechanical/electrical/electronic engineering, or equivalent
Field Service Engineer II responsible for on‑site installation, maintenance, and repair of electron microscopy equipment for customers in the electronics research and manufacturing industries.
Responsibilities
Conduct on‑site installation of electron microscopes and follow testing procedures
Through dual-beam (FIB-SEM) analysis in the semiconductor field, you will help solve customers’ physical analysis challenges and improve yield. You will support both wafer-based and small FIB-SEM platforms, leading to on-site support, automation recipe development, and cross-functional collaboration.
Responsibilities
Comprehensive customer support (system installation, operator training, technical inquiries)
Automation recipe development and operations support (including evaluation and implementation of new technologies/applications)
Sales support (demos, evaluations, PoCs, technical proposals)
Development and optimization of FIB-SEM applications
Technical feedback and collaboration with Product Development and Marketing
Requirements
Bachelor’s degree in Physics, Semiconductor Engineering, Materials Science, or related field
Nice to have: Practical experience in physical analysis/characterization in semiconductors or materials
Nice to have: Experience operating FIB, SEM, or FIB-SEM systems
Nice to have: Programming experience (automation, metrology, data processing, etc.)
Nice to have: Business-level proficiency in Japanese
Field service engineer role combining hardware and software expertise in electron, ion, and light microscopy to provide installation, maintenance, and repair support for materials science, life sciences, and natural resources markets.
Locations (3)
Iowa, United States
Nebraska, United States
Missouri, United States
Responsibilities
Conduct on-site installation of sophisticated equipment
Follow testing procedures to ensure accurate working order