The MRU Specialist II manages the complaint pipeline, analyzes loans for accuracy, and researches regulatory and borrower complaints within a fast-paced mortgage environment.
Compensation
Compensation Range: $17.88 - $26.73 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
Responsibilities
Manage the day-to-day complaint pipeline
Review/analyze loans to ensure accuracy of analysis and update changes and/or corrections to loans as needed
Research/resolve state, CFPB, regulatory, borrower, and Better Business Bureau complaints
Research Subpoena and Request for Information inquiries
Review all opened tasks and tickets related to questions or complaints daily
Mortgage Loan Officer responsible for originating and servicing residential mortgage loans.
Responsibilities
Originate residential mortgage loans
Underwrite and process mortgage applications
Offer a variety of loan products including FHA, VA, Rural Housing, MHDC, Non-Conforming Loans, FNMA, FHLMC, Portfolio loans, Bridge Loans and Home Equity Lines of Credit
Provide local processing and underwriting support
Maintain compliance with bank policies and procedures
Requirements
Bachelor’s degree from a four year college or university
Combine attributes of a progressive mortgage banker with local community lender values
Perform all duties required of a Mortgage Loan Officer
Require diverse set of products, services and technology
Understand and offer a variety of loans including FHA, VA, Rural Housing, MHDC, Non-Conforming Loans, FNMA, FHLMC, Portfolio loans, Bridge Loans and Home Equity Lines of Credit
Provide local processing and underwriting support to originators
Requirements
Bachelor's degree from a four year college or university
Senior Home Lending Advisor responsible for guiding clients through mortgage loan origination and maintaining relationships with retail branches.
Responsibilities
Coaches and mentors the branch team by providing training on products and services.
Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
Builds role as the internal and external mortgage expert and maintains good relationships with customers.
Requirements
Bachelor's degree or equivalent work experience in sales and/or real estate
Nice to have: FHA/VA sales experience
Nice to have: marketing, promoting, relationship building, and consulting skills
Nice to have: intermediate PC skills in a Windows environment
Senior Home Lending Advisor in Chase Home Lending, serving as the primary point of contact for customers throughout the loan life cycle, providing training, marketing, and partnership with retail branches to promote mortgage loan originations.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Coaches and mentors the branch team by providing training on products and services.
Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
Builds role as the internal and external mortgage expert and maintains good relationships with customers.
Requirements
Bachelor's degree or equivalent work experience in sales and/or real estate
A Senior Home Lending Advisor dedicated to guiding clients through the dream of homeownership, serving as the chief point of contact for mortgage products.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity
Responsibilities
Coaches and mentors the branch team by providing training on products and services.
Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
Builds role as the internal and external mortgage expert and maintains good relationships with customers.
Requirements
Bachelor's degree or equivalent work experience in sales and/or real estate
The Mortgage Loan Officer assists clients with the origination of residential mortgage loans, providing analysis, advice, and managing the loan process from application to closing.
Compensation
This position is eligible to earn commission and deferred incentive compensation.
Responsibilities
Prospect home lending business to build and develop new client loan originations and relationships
Originate and process a targeted number of family residential real estate mortgage transactions
Provide clients with detailed information about various mortgage options, interest rates, and terms
Gather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process
Maintain high standards of client satisfaction and loan quality
Mortgage Loan OfficerFirst State Bank of St. Charles · Scottsdale, US
Senior Home Lending AdvisorJPMorgan Chase & Co. · Houston, US