Manage and maintain client reference data to support accurate records and efficient operational delivery. Process requests, investigate exceptions, and follow established controls.
Responsibilities
Process requests to create, update, and maintain client reference data records in approved systems
Validate submitted information for completeness and accuracy, and investigate exceptions
Maintain work logs and workflow controls to support auditability and timely completion
Prioritize and respond to shared mailbox inquiries and service requests within agreed timeframes
Partner with client service, implementation, and operations teams to resolve data issues and prevent rework
Requirements
Bachelor’s degree or equivalent in a relevant field
Set team goals, establish vision and take action to achieve goals
Effectively coach, in a diversity of ways, to drive team results for advisor satisfaction, service, quality, and productivity aligned to department objectives
Provide timely coaching, training, and total performance management
Have a keen focus on employee engagement while balancing productivity
Requirements
Bachelor’s degree preferred
High school diploma or equivalent required
Nice to have: 8+ years experience in financial services operations or broker-dealer setting
The role involves delivering governance, oversight and control activities across the UK Corporation Tax operating model, focusing on centralized oversight of processes, controls, data governance, operational risks, and strategic change initiatives.
Responsibilities
Execute governance and oversight responsibilities across the UK Corporation Tax operating model.
Support review and challenge of tax classifications, tax-sensitive events and UK Corporation Tax treatment applied across investment products and structures.
Facilitate governance forums and working groups, ensuring actions, decisions and risks are appropriately documented and tracked.
Support continuous enhancement of the control framework to strengthen operational resilience and regulatory compliance.
Partner with operational teams to improve consistency, quality and accuracy of tax-related data.
Lead and manage large-scale fund operations across multiple offices, overseeing accounting, pricing, billing, and treasury services for asset managers.
Locations (2)
Merrimack, New Hampshire, United States
Westlake, Texas, United States
Responsibilities
Provide strategic leadership to fund operations across Merrimack, NH and Westlake, TX
Oversee accounting, pricing, billing, transfer agency, treasury and alternatives servicing
Manage books and records maintenance, securities pricing, NAV and distribution calculations
Lead staff development and performance management
Drive market-leading innovations and process re-engineering
The Technical Coordinator combines day-to-day operational delivery with technical support, quality oversight and partner development, supporting investor and client queries across various channels.
Responsibilities
Support the Team Leader with day-to-day coordination of the FSC team and deputise when required
Act as a subject matter expert for complex or sensitive investor and client queries
Monitor workflow across telephony, MS Dynamics email and written enquiry channels
Mentor and coach partners through side-by-side support, case reviews, and quality feedback
Support the Quality function in reviewing outcomes and implementing procedural improvements
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. It involves reconciliation, settlement, trade and transfer support, and providing quality service for internal partners and external clients.
Responsibilities
moderately complex transaction and fulfillment processing
reconciliation, settlement, and trade and transfer support
providing quality service and operations support for internal business partners and external clients
handling operational processes with medium to high levels of monetary risk
assisting in training less experienced team members
Lead fraud investigations, identify emerging fraud patterns and vulnerabilities, and drive continuous improvements across the organisation's anti-fraud control environment.
Locations (2)
London, England, United Kingdom
Milton Keynes, England, United Kingdom
Compensation
Individual and company performance bonus.
Responsibilities
Lead and undertake fraud investigations across merchant acquiring, card payments and associated operational activities
Investigate suspicious merchant and transaction activity, identifying potential fraud, emerging threats, unusual behaviours and financial crime indicators
Apply knowledge of fraud typologies, card payment flows, merchant acquiring and industry trends to identify and investigate potential vulnerabilities
Reference Data Analyst - Static DataNewJPMorgan Chase & Co. · Metro Manila, Philippines
Payment Lifecycle Associate IIJPMorgan Chase & Co. · Metro Manila, Philippines