Support clients in Kazakhstan via live chat, email, and phone, handle registration, KYC, and operational requests, and collaborate with internal teams to resolve issues.
Responsibilities
Support clients in Kazakhstan via live chat, email, and phone
Assist with registration, account verification, platform access, and account settings
Review onboarding documents and process KYC checks
Take care of deposit, withdrawal, and internal transfer requests
Explain account conditions, account types, and operational procedures
The Senior Manager – Order to Cash (O2C) is responsible for leading cash accounting, collections, receivables management, and settlement activity for Marsh business transactions.
Locations (2)
Pune, Maharashtra, India
Dubai, United Arab Emirates
Responsibilities
Lead the Marsh Fiduciary / O2C function covering collections, cash accounting, cash application, receivables follow-up, payable settlement, and reconciliation activities.
Ensure timely receipt, accurate allocation, and proper accounting of cash related to Marsh client, carrier, and reinsurance transactions.
Oversee the reconciliation of fiduciary balances, client accounts, carrier balances, and internal records to ensure completeness, accuracy, and timely resolution of exceptions.
Manage collection activity to support recovery of outstanding balances, reduce aged receivables, and improve cash flow performance.
Ensure timely settlement of payable balances to carriers, reinsurers, markets, and other counterparties in line with agreed terms and control requirements.
Senior Manager - Finance & Accounting (Order to Cash)
Lead the Marsh Fiduciary / O2C function covering collections, cash accounting, cash application, receivables follow-up, payable settlement, and reconciliation activities.
Responsibilities
Lead the Marsh Fiduciary / O2C function covering collections, cash accounting, cash application, receivables follow-up, payable settlement, and reconciliation activities.
Ensure timely receipt, accurate allocation, and proper accounting of cash related to Marsh client, carrier, and reinsurance transactions.
Oversee the reconciliation of fiduciary balances, client accounts, carrier balances, and internal records to ensure completeness, accuracy, and timely resolution of exceptions.
Manage collection activity to support recovery of outstanding balances, reduce aged receivables, and improve cash flow performance.
Ensure timely settlement of payable balances to carriers, reinsurers, markets, and other counterparties in line with agreed terms and control requirements.
Requirements
Bachelor’s degree in Finance, Accounting, Commerce, or related field
The Senior Manager – Order to Cash (O2C) is responsible for leading cash accounting, collections, receivables management, and settlement activity for Marsh business transactions.
Locations (2)
Pune, Maharashtra, India
Business Bay, United Arab Emirates
Responsibilities
Lead the Marsh Fiduciary / O2C function covering collections, cash accounting, cash application, receivables follow-up, payable settlement, and reconciliation activities.
Ensure timely receipt, accurate allocation, and proper accounting of cash related to Marsh client, carrier, and reinsurance transactions.
Oversee the reconciliation of fiduciary balances, client accounts, carrier balances, and internal records to ensure completeness, accuracy, and timely resolution of exceptions.
Manage collection activity to support recovery of outstanding balances, reduce aged receivables, and improve cash flow performance.
Ensure timely settlement of payable balances to carriers, reinsurers, markets, and other counterparties in line with agreed terms and control requirements.
Liderar y supervisar al equipo Site Reliability Engineering (SRE) como parte de la Organización de Modernización y Resiliencia para México; asegurar que las estrategias, planes e iniciativas del negocio se lleven a cabo de acuerdo con las regulaciones internas, políticas y procedimientos vigentes. Liderar la evolución de nuestros equipos operativos y de infraestructura hacia una organización SRE de clase mundial.
Liderar y conduce una cultura centrada en el cliente para todo su equipo a fin de profundizar las relaciones con los clientes y aprovechar las amplias relaciones del Banco, así como sus sistemas y conocimientos.
Definir e impulsar la visión, estrategia y hoja de ruta de SRE alineadas con los objetivos del negocio y de tecnología.
Liderar la transformación de los equipos tradicionales de soporte de aplicaciones, infraestructura y operaciones en una organización SRE cohesionada y orientada a métricas.
Promover una cultura de confiabilidad, observabilidad, automatización y mejora continua.
Construir, guiar y escalar un equipo SRE de alto rendimiento con una combinación de personal de TI existente y nuevo talento.
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