Field Support Technician II responsible for installing, configuring, troubleshooting, repairing, and maintaining physical security systems across client sites.
Responsibilities
Install and configure physical security systems including CCTV, access control, intrusion detection, fire alarm, and networking for IP-based devices
Conduct on-site troubleshooting and diagnostics for malfunctioning security systems
Repair or replace defective parts such as cameras, control panels, and sensors
Provide root cause analysis and recommend corrective actions
Use diagnostic tools and software to analyze system performance
Requirements
High School Diploma or GED
Nice to have: Federal Background Check
Nice to have: Valid Driver’s License
Nice to have: High School Diploma or GED
Nice to have: 3+ Years Experience in Physical Security Systems
Lead firmware development for next-generation medical devices, owning end-to-end firmware scope, design, implementation, testing, and production integration.
Responsibilities
Own substantial firmware scope end to end
Make technical decisions across prototyping, design, testing, and production
Work closely with electrical, mechanical, manufacturing, product, and design partners
Shape system architecture and strengthen engineering practices
Lead complex firmware scope or project from concept through development, integration, and production readiness
Responsible for design, operational health, stability, and high performance of all in-building audio-visual systems, hybrid meeting spaces, digital signage, and event technology.
Responsibilities
Design and maintain in-building audio-visual systems
Lead technical preparation and live execution for high-visibility events
Manage and support conference room hardware and unified communications setups
Lead live production engineering for hybrid meetings and town halls
Troubleshoot complex audio, video, control system, and network streaming failures
Service Technicians perform on-site troubleshooting, diagnostics, repair, commissioning, and support for Delta Controls Building Automation Systems (BAS).
Provide on‑site and remote support for AV systems, resolve incident tickets, coordinate firmware updates and system optimization, collaborate with manufacturers, and deliver customer training.
Compensation
A competitive base salary (DOE) Pay Range
Responsibilities
Provide on‑site and remote support for AV systems
Resolve incident tickets assigned to Tier 2 through break/fix, and repair/replacement
Coordinate specialized support activities including firmware updates, system optimization and resolution of AV equipment issues
Collaborate with manufacturers for complex platform‑level issues and coordinate with Tier 3 support if necessary
Provide customer training, support meeting services, and develop just‑in‑time learning materials
Smart Solution Field Service Engineer responsible for on‑site installation, configuration, commissioning, maintenance, troubleshooting and customer training of Vertiv Smart Solutions including modular data centers, power, cooling and IT infrastructure.
Responsibilities
Perform on‑site installation, configuration and commissioning of Smart Solutions equipment
Ensure proper integration of power, cooling and IT infrastructure
Conduct system performance tests
Diagnose and resolve hardware and software issues
Provide remote and on‑site technical assistance
Requirements
Bachelor’s degree or diploma in Electrical, Electronic, or Mechanical Engineering (or a related field)
Nice to have: Certifications in UPS, power, cooling, or data center infrastructure (e.g., Vertiv, Schneider, APC)
Nice to have: Hands‑on experience with DCIM software
Nice to have: Knowledge of IoT‑enabled smart solutions and remote monitoring tools
Support all aspects of warehouse operations related to technology hardware, including receiving, inventory management, device provisioning, kitting, quality inspection, order fulfillment, and shipping.
Responsibilities
Receive and inspect inbound shipments
Verify product quantities and serial numbers
Scan and record devices in the inventory management system
Generate and apply product identification, tracking, and shipping labels
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