Provide outstanding customer service, educate customers on digital platforms, raise fraud awareness, support vulnerable customers and complex banking needs.
Compensation
We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.
Responsibilities
Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices
Provide outstanding customer service, educate customers on digital platforms, raise fraud awareness, support vulnerable customers and complex banking needs.
Compensation
We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.
Responsibilities
Deliver exceptional customer experience
Educate customers on HSBC digital services and fraud awareness
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