The Field Reimbursement Manager (FRM) is a key contributor to the overall patient support program for Purified Cortrophin Gel, serving as a partner in product access with a focus on patient support, access, reimbursement, prior authorization, appeal, and financial assistance.
Locations (2)
North Carolina, United States
South Carolina, United States
Compensation
The base salary range for this position is $100,000-$175,000; the exact salary depends on various factors such as experience, skills, education, location, competencies and industry-specific knowledge. In addition to base salary, this position is eligible for participation in a competitive short term and long term incentive program based on performance and company results.
Responsibilities
Communicating with the case management team conducting benefit investigations
Educating health care providers on the prior authorization and appeal process
Coordinating other patient services
Working with in-network Specialty Pharmacies on authorization requirements
Facilitating patient assistance such as copay and free goods
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions.
Responsibilities
Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record
Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data
Verbally interview patient and/or family in order to obtain registration information
Identifies patient liabilities, obtains patients on pre-service payments, counsel’s patients on payer financial waivers, and processes co-payments collections
Identify co-payment procedures and fiscal procedures related to registration procedures
Requirements
High School Diploma/GED
Associate's Degree
Nice to have: Professional/Vocational/Trade Training
As a Pharmacy Technician, your day is focused on ensuring an accurate and efficient experience for patients while working under the supervision of a pharmacist. You assist with processing prescriptions, entering data, and preparing medications within regulatory guidelines.
Compensation
Competitive Wages paid weekly
Responsibilities
Assisting with processing prescriptions
entering data
preparing medications
customer interaction
answering questions
Requirements
Successful completion of required pharmacy training programs
The Bereavement Counselor provides a range of bereavement services to bereaved survivors, including individual and group counseling for Hospice patients and family members.
Compensation
Compensation Pay Range: $55,232.15 - $86,300.24
Responsibilities
Provide individual and group counseling and therapy for Hospice patients, family members and community individuals who have experienced the loss of a significant person.
Demonstrate contact of all clients within established time frames and provide appropriate documentation.
Manage tasks and case loads in an effective, productive and timely manner.
Provide on-call crisis intervention including week nights, weekends, and at camp.
Document all client contacts and care plans accurately according to department and organization policy.
Requirements
Master's degree in counseling, social work, marriage and family therapy, or related field
Provide welcoming, prompt and respectful customer service which includes scheduling appointments, inform of delays, address family complaints and elevate as necessary.
Compensation
$21.05 - $26.35 Hourly
Responsibilities
Provide welcoming, prompt and respectful customer service which includes scheduling appointments, inform of delays, address family complaints and elevate as necessary.
Perform EPIC functions such as check in, check out, enter demographic and insurance information while ensuring accuracy, run daily eligibility verifications.
Reconciliation of daily services to include collection and processing of payments received, reimbursements, create and/or obtain insurance referrals and authorizations needed.
Answer phones promptly with minimal downtime between calls, accurately verifies and documents contact information and messages, provides appropriate information to callers as warranted.
Communicate in a courteous, caring manner to all customers as needed.
The Specialist, Patient Registration serves as a point of contact for patients and the public, managing issues related to scheduling, confirming insurance eligibility, billing and collections, and responding to patient questions and concerns.
Responsibilities
Ensure the registration area and telephones open promptly at assigned hours
Greet patients and ensure all necessary documentation is collected, including confirming insurance eligibility and obtaining required signatures
Accurately collect patient information, including insurance details, update records, and process payments for services or bill patient accounts
Schedule, confirm, and reschedule patient appointments, ensuring productivity through established scheduling guidelines
Review sliding fee scale costs as necessary and communicate with patients regarding payment options
Serving as a vital first point of contact for patients, scheduling new appointments, verifying insurance/demographic info, and monitoring office support team efficiency.
Responsibilities
Serve as a primary contact for incoming patient and referral calls
Schedule new patient appointments accurately and efficiently
Collect and verify demographic and insurance information
Request, track, and follow up on medical records prior to appointments
Monitor fax servers, voicemails, and patient call-back queues
Requirements
Nice to have: medical oncology experience
Nice to have: insurance processes
Nice to have: coverage verification
Nice to have: healthcare regulations and compliance standards
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