- Lisbon, Lisbon District, Portugal
- Hybrid
- Full-time
- 5+ years
Own and manage the ServiceNow product backlog, drive continual improvement and collaborate with stakeholders to enhance colleague experience across Hiscox’s IT Service Management platform.
Compensation
Our benefits package includes a bonus, contributory pension, annual leave, Hiscox days, private medical cover and a wide range of additional benefits.
Responsibilities
- Own and maintain the product roadmap for IT Service Management tooling
- Translate strategic priorities into a prioritised backlog of enhancements
- Define and communicate product objectives, outcomes and success measures
- Assess new demand through structured intake
- Support a value-focused approach to technology delivery
Requirements
- Nice to have: Employee Center
- Nice to have: Nexthink
- Nice to have: HappySignals
- Nice to have: CMDB
- Nice to have: Configuration Management