Hardware & Software Troubleshooting jobs

It Support Specialist

TEKsystems · Posted Nov 3, 2026

Open

Naperville, Illinois, United States
On-site
Contract · Mid
$25–$30 per hour
3–5 years

It Support Specialist

TEKsystems · Posted Nov 3, 2026

Open

Naperville, Illinois, United States
On-site
Contract · Mid
$25–$30 per hour
3–5 years

IT Support Analyst

TEKsystems · Posted Nov 3, 2026

Open

Fall River, Massachusetts, United States
On-site
Contract · Entry
$22–$27 per hour
1+ years

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Provide first‑line technical support for end users in a fast‑paced enterprise environment.

Compensation

The pay range for this position is $22.00 - $27.00/hr.

Responsibilities

Serve as the first point of contact for end‑user technical support via phone, email, chat, and in‑person interactions.
Monitor, prioritize, troubleshoot, and resolve help desk tickets in accordance with established service levels.
Escalate complex technical issues to senior IT staff and infrastructure teams when necessary.
Provide support for Windows 10 and Windows 11 operating systems, Microsoft Office applications, and commonly used business software.
Diagnose and resolve hardware, software, printer, peripheral, and connectivity issues.

Requirements

High School Diploma
Associate's degree in Information Technology, Computer Science, or related field
Nice to have: Associate degree in Information Technology or related technical discipline
Nice to have: CompTIA A+ certification or willingness to obtain certification within the first 180 days of employment
Nice to have: Experience with ticketing systems, endpoint management tools, and Active Directory

Skills

Help Desk Support

Desktop Support

TEKsystems · Posted Oct 22, 2026

Open

Cambridge, Massachusetts, United States
On-site
Contract · Mid
$28–$30 per hour
3+ years

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Provide Level 2 desktop support for end users in a corporate environment.

Compensation

The pay range for this position is $28.00 - $30.00/hr.

Responsibilities

Troubleshoot and resolve issues related to Windows desktops, laptops, virtual desktops, printers, mobile devices, and peripherals.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Install, configure, maintain, and upgrade hardware and software.
Diagnose and resolve operating system, application, and network connectivity issues.
Respond to support requests via phone, email, ticketing systems, and in-person interactions.

Requirements

CompTIA A+
Microsoft certifications
Nice to have: Experience with PC imaging and deployment tools such as SCCM, MECM, or Autopilot
Nice to have: Experience supporting macOS devices
Nice to have: Familiarity with Mobile Device Management (MDM) platforms such as Intune, Jamf, Ivanti, or AirWatch

Skills

Desktop Support Windows 10/11 Administration & Troubleshooting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

Desktop Support Engineer

TEKsystems · Posted Oct 28, 2026

Open

Martinez, California, United States
On-site
Contract · Associate
$25–$30 per hour
3+ years

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Provide Tier 1/Tier 2 desktop and help desk support for end users, troubleshoot hardware/software, support Windows 10/11, manage deployments, handle MFA, and resolve tickets.

Compensation

The pay range for this position is $25.00 - $30.00/hr.

Responsibilities

Provide Tier 1/Tier 2 desktop and help desk support for end users
Troubleshoot hardware, software, operating system, and peripheral issues
Support Windows 10 and Windows 11 environments, including upgrades and migrations
Assist with laptop deployments, imaging, configuration, and user onboarding
Handle password resets, MFA-related issues, account support, and access requests

Requirements

Nice to have: Network Connectivity and Infrastructure Troubleshooting
Nice to have: Switches
Nice to have: Wireless Networks
Nice to have: VPNs
Nice to have: Basic Networking Concepts

Skills

Desktop Support Help Desk Support Windows 10 Windows 11 Hardware & Software Troubleshooting

It Support Specialist

It Support Specialist

Compensation

Responsibilities

Requirements

Skills

Benefits

IT Support Analyst

Compensation

Responsibilities

Requirements

Skills

Desktop Support

Compensation

Responsibilities

Requirements

Skills

Desktop Support Engineer

Compensation

Responsibilities

Requirements

Skills

Benefits

Benefits

Benefits