Referso Jobs

Desktop & Site Support Engineer

Teleperformance (TP Canada) · Posted Nov 10, 2026

Open

India
Hybrid
Associate
1–2 years

Desktop & Site Support Engineer

Teleperformance (TP Canada) · Posted Nov 10, 2026

Open

India
Hybrid
Associate
1–2 years

Desktop Support Engineer

Cognizant · Posted Nov 11, 2026

Open

Full-time · Mid
$65K–$70K per year
4–7 years

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The Desktop Support Engineer focuses on OS deployment, MECM-based tasks, modern device management, and Windows desktop troubleshooting.

Compensation

The Salary for this position will be $65,000 and $70,000 yearly depending on experience and other qualifications of the successful candidate.

Responsibilities

OS Deployment & Imaging
Perform MECM (Microsoft Endpoint Configuration Manager)–based OS deployment
Task sequence troubleshooting and desktop image management
Modern Device Management support
Assist with resolving authentication and identity-related issues

Skills

MECM OS Deployment Desktop Imaging Active Directory Identity Basics Intune Autopilot Windows OS Troubleshooting Hardware Support ITSM

Helpdesk Specialist

IQUASAR LLC · Posted Nov 9, 2026

Open

Fort Gordon, Georgia, United States
5+ years

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Provide help desk support to IGEA users by phone, chat and email within 2 hours of request; take part in 24/7/365 on-call rotation

Compensation

competitive compensation and benefits

Responsibilities

Provide help desk support to IGEA users by phone, chat and email within 2 hours of request
Take part in 24/7/365 on-call rotation
Document user needs and track requests in JIRA and ServiceNow
Answer user questions and resolve hardware, software, OS, email and printing issues in person, by phone or remotely
Set up user equipment, install cabling, operating systems and software; perform minor hardware repairs

Requirements

Bachelor's degree
Nice to have: JIRA
Nice to have: ServiceNow
Nice to have: SOCET GXP
Nice to have: ArcGIS

Skills

user support phone support chat support email support JIRA ServiceNow

Officer (Computer Support) - School of Business and Management (Technical Support Team)

HKUST · Posted Nov 10, 2026

Open

Clear Water Bay, Hong Kong
On-site
Full-time · Associate
2+ years

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Providing IT support services to the School’s administrative units and academic departments, supporting Windows, macOS, and Linux platforms and providing AV technical support.

Responsibilities

supporting end-users across Windows, macOS, and Linux platforms
providing audio-visual technical support for teaching activities and events
performing other IT-related duties and support tasks
flexibility to work outside normal office hours, on Saturdays and during ad hoc events

Requirements

bachelor's degree or higher diploma in Computer Science or a related discipline

Skills

Windows macOS Linux desktop applications hardware support digital audio-visual equipment English interpersonal skills

IT Home Agent Support Specialist

Teleperformance (TP Canada) · Posted Aug 25, 2025

Open

Malad, Maharashtra, India

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Provide day‑to‑day technical support to employees for hardware and software systems, troubleshoot, diagnose, and resolve issues, and recommend upgrades to IT infrastructure.

Responsibilities

Provide day‑to‑day technical support to employees for hardware and software related systems
Respond to and diagnose problems through discussion with users, including troubleshooting, fault rectification and problem escalation
Provide effective and timely resolution of users’ problems, queries or complaints
Assist in hardware and software evaluation and recommend upgrades or improvements to IT infrastructure
Manage and oversee the implementation of short‑term activities within the team

Skills

hardware support software support troubleshooting diagnosis problem escalation

See full job description

Agente de mesa de ayuda / Presencial Bogotá

Unisys · Posted Nov 9, 2026

Open

Bogota, DC, Colombia
On-site
1–2 years

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What success looks like in this role:

Responsibilities

Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
Escalates complex problems to other resolver teams or vendors.
Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

Requirements

High School Diploma or GED required
May require technical certification or Associate Degree

Skills

problem solving analytical skills hardware support software support client applications COTS applications

Agente de Mesa de Ayuda N1 - Bogota

Unisys · Posted Nov 9, 2026

Open

Bogota, DC, Colombia
1–2 years

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Help Desk Level 1 Agent handling moderately complex support requests for hardware, software, client and COTS applications, network and user administration.

Responsibilities

Answers moderately complex questions following guidelines and using judgment based on experience with related incidents and service requests.
Handles support of hardware, software, client and COTS applications as well as network and user administration.
Escalates complex problems to other resolver teams or vendors.
Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

Requirements

High School Diploma or GED required
May require technical certification or Associate Degree

Skills

Hardware support Software support Client and COTS application support Network administration User administration

Help Desk Technicians - English and Bilingual - Spanish

CampusWorks, Inc. · Posted Nov 9, 2026

Open

Remote, United States +1 more
Remote
Full-time · Entry
1–5 years

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Serves as the first point of contact for students, faculty, and staff providing Tier 1 technical support for software, hardware, and network issues.

Locations (2)

United States
Canada

Responsibilities

Serve as the primary point of contact for students, faculty, and staff contacting the IT Help Desk
Troubleshoot and resolve Tier 1 issues, such as password resets and account management
Follow established ITIL priority matrix to evaluate and prioritize service requests
Create accurate and detailed tickets based on every customer encounter
Collaborate with IT staff to resolve and manage unresolved tickets in the ticket tracking system

Requirements

High school diploma or equivalent
Associate’s degree or bachelor’s degree in computer science or a related field
Nice to have: CompTIA ITF+
Nice to have: CompTIA A+
Nice to have: CompTIA Network+

FSO

Tekfortune Inc. · Posted Nov 9, 2026

Open

Greensboro, North Carolina, United States
On-site
Full-time · Associate
3+ years

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Field Services Operations Technician providing on‑call support, hardware maintenance, and IMACD tasks at customer sites.

Responsibilities

Perform on‑call support during off‑office hours
Travel to nearby sites as needed
Work from office daily
Disconnect/reconnect computer workstations and peripherals
Imaging and reimaging Windows operating systems

Requirements

Nice to have: Microsoft (preferred)
Nice to have: ITIL (Preferred)
Nice to have: CCNA (preferred)
Nice to have: Mac OS (preferred)

Skills

A+ Hardware Microsoft OS Microsoft Office Windows OS Mac OS ServiceNow Remote desktop connectivity Imaging utilities

IT Service Technician

Matthews International · Posted Nov 5, 2026

Open

York, Pennsylvania, United States
On-site
Full-time

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Provide comprehensive technical support and service to end users, ensuring stability and efficient operation of user-facing systems and services.

Responsibilities

Provide first and second-level technical support to end-users for all hardware, software, and network-related issues.
Install, configure, and maintain desktops, laptops, mobile devices, and other EUC hardware.
Deploy and manage software applications, including operating systems, productivity suites, and business-specific tools.
Troubleshoot and resolve hardware and software issues in a timely and efficient manner, minimizing downtime.
Manage user accounts, permissions, and access to network resources in accordance with security policies.

Skills

hardware support software support network troubleshooting desktop support laptop support mobile device support EUC hardware

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