Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities. This position is accountable for meeting and greeting visitor/patient needs by assessing and communicating points of intervention including providing interpretation for patients experiencing language barriers.
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors in a professional prompt, courteous and helpful manner as soon as possible whether in person or via phone
Problem solving skills
Demonstrate patience and understanding
Serve as first/initial point of contact for incoming calls related to patient’s privacy and services
Patient Access Services (PAS) Registrar responsible for patient registration, financial collection, and customer service at Hartford HealthCare facilities.
Responsibilities
Exhibits excellent communication and customer service skills
Greets patients and visitors promptly
Problem solving and deescalation of confrontational situations
Serves as first point of contact for incoming calls
The purpose of this position is to provide general nursing care and leadership; working collaboratively with physicians and multi-disciplinary team members in maintaining standards for professional nurse practice in a clinic setting. The RN will promote and restore patient's health as they prescribe, provide, delegate, evaluate and coordinates comprehensive professional nursing care through the use of the nursing process for patients of all ages, gender, cultures, and background; provide physical and psycho-social support to patients, friends and families.
Responsibilities
Demonstrates and supports service excellence according to BMC Employees Expectation of excellence 100% of the time
Demonstrates ability to consistently meet Clinic Nurse Manager/Supervisor request, committee responsibilities and performance improvement data collection as outlined by supervisor 95% of the time
Demonstrates commitment to professional growth and competence. This will be demonstrated by the completion and documentation (Employee Development Record) of all competencies, clinic specific skills, HealthStream, annual in-services, corporate compliance 95% of the defined time
Demonstrates consistent ability to meet Personal Performance Summary Standards
Attends unit/staff meetings 75% of the time
Requirements
Current RN license recognized by the State of Iowa Board of Nursing
As a foundational level, the PCC II, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team.
Compensation
Base Pay Scale: Generally starting at $33.72 - $37.95 per hour
Responsibilities
Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
Record Keeping and Protocol Compliance: Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
Requirements
High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist, (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization
Patient Access Services Registrar responsible for greeting patients, collecting registration data, verifying insurance, and ensuring accurate billing and documentation at Hartford HealthCare facilities.
Responsibilities
Greet patients and visitors professionally
Collect and verify patient demographic and insurance information
Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities. This position is accountable for meeting and greeting visitor/patient needs by assessing and communicating points of intervention including providing interpretation for patients experiencing language barriers.
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors in a professional prompt, courteous and helpful manner as soon as possible whether in person or via phone
Problem solving skills
Demonstrate patience and understanding
Serve as first/initial point of contact for incoming calls related to patient’s privacy and services
Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities, responsible for registration, insurance verification, and payment collection while ensuring compliance and customer satisfaction.
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors in a professional prompt, courteous and helpful manner
Serves as first/initial point of contact for incoming calls related to patient’s privacy and services
Documents individualized visits with patients at time of service
Assesses, analyzes and effectively uses decision making skills to resolve customer complaints and deescalate confrontational situations
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