Helpdesk Ticketing Systems jobs

Imaging / Logistics Technician

Compucom Staffing · Posted Nov 11, 2026

Open

Bothell, Washington, United States
On-site
Full-time · Associate
$23–$30 per hour
2+ years

Imaging / Logistics Technician

Compucom Staffing · Posted Nov 11, 2026

Open

Bothell, Washington, United States
On-site
Full-time · Associate
$23–$30 per hour
2+ years

Desktop Support Technician

Heunets Inc. · Posted Nov 12, 2026

Open

Kalona, Iowa, United States
Contract · Entry
1–2 years

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Provide day-to-day local desktop support, troubleshoot hardware, software and application issues, and maintain ticketing system for a 1099 independent contractor role.

Responsibilities

Provide first/second level contact and problem resolution for customer issues
Work with Third Party Vendors to remediate complex AV issues
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications

Requirements

Bachelor's Degree or equivalent in Computer Science or related field

Skills

CompTIA A+Microsoft Certified Professional (MCP)Windows 7-10 Microsoft Active Directory GPOs MS Office 365 PC hardware installation and troubleshooting

Desktop Support Technician

Heunets Inc. · Posted Nov 12, 2026

Open

North Liberty, Iowa, United States
Contract
1+ years

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Provide local desktop support, troubleshoot hardware/software issues, manage ticketing, and collaborate with supervisors and vendors.

Responsibilities

Provide day-to-day local desktop support
Receive inbound calls and troubleshoot hardware, software, and application issues
Document steps performed to resolve challenges in a ticketing system
Facilitate customer resolution for calls and engage supervisors and managers
Provide Break Fix, fault diagnosis, and resolution

Requirements

Bachelor's Degree in Computer Science or related field

Skills

Windows 7-10 Microsoft Active Directory Group Policy Objects (GPOs)MS Office 365 PC hardware installation and troubleshooting Enterprise anti-virus solutions Helpdesk ticketing systems

IT Support Specialist

gu-recruitment · Posted Nov 8, 2026

Open

Muscat, Muscat, Oman
1+ years

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Provide daily technical support to users, handle technical tickets, and support systems, devices, software, peripheral devices, and audiovisual systems.

Responsibilities

Provide daily technical support to users
Handle technical tickets
Support systems, devices, software, peripheral devices, and audiovisual systems
Install software and resolve users’ daily technical problems
Set up and connect printers and peripheral devices

Requirements

University degree in Information Technology or related technical discipline

Skills

Windows operating systems Microsoft Office applications Helpdesk Ticketing Systems Active Directory Audiovisual systems

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User Support Analyst

State of Arkansas · Posted Nov 6, 2026

Open

Little Rock, Arkansas, United States
Full-time
$55K–$90K per year
1+ years

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Provides technical assistance to users by troubleshooting and resolving software, hardware, and network issues.

Compensation

Salary Range: $54,924 - $89,613

Responsibilities

Respond to user inquiries related to technical issues with hardware, software, and networks.
Troubleshoot and resolve issues, escalating them to higher levels of support when necessary.
Document and track issues using helpdesk software, ensuring proper case resolution and user feedback.
Provide training and support to end users on basic software and hardware usage.
Collaborate with other IT staff to identify and resolve recurring technical problems.

Requirements

High school diploma or equivalent
Associate’s degree in information technology or related field
Nice to have: Associate’s degree in information technology

Skills

Microsoft Windows OS Office 365 Active Directory basic networking principles helpdesk ticketing systems

IT Support Technician

ALS · Posted Nov 6, 2026

Open

Coventry, England, United Kingdom
Full-time
£27K–£28K per year
1+ years

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Provide technical support and advice to staff, maintain IT equipment and assist with IT projects.

Compensation

Annual Salary: £26,500 to £28.000 depending on experience

Responsibilities

Log and respond to incidents and service requests via our helpdesk
Assist with IT projects, upgrades, and maintenance
Build, install, and support laptops, desktops, phones, and printers
Maintain server room equipment
Travel to sites when remote support isn’t possible

Skills

Windows OS (XP, 7, 8.1, 10, 11)Microsoft Office Adobe applications helpdesk ticketing systems ITIL basics Windows Server (2008–2025)virtualisation (Hyper‑V, VMware)TCP/IP networking

USER SUPPORT COORDINATOR

State of Arkansas · Posted Nov 5, 2026

Open

Little Rock, Arkansas, United States
$60K–$99K per year
2+ years

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The User Support Coordinator ensures the smooth operation of user support services by coordinating tasks, scheduling, and managing workflows.

Compensation

Salary Range: $60,416 - $98,574

Responsibilities

Coordinate the scheduling and prioritization of user support requests.
Act as the point of contact for user support requests, ensuring they are addressed in a timely and efficient manner.
Track and document issues in helpdesk systems, ensuring accurate reporting and follow-up.
Assist in developing and updating training materials for both staff and end users.
Provide first-line troubleshooting for routine technical issues.

Requirements

Associate’s degree in information technology, computer science, or a related field

Skills

basic knowledge of operating systems basic knowledge of applications basic knowledge of troubleshooting techniques familiarity with helpdesk ticketing systems

Imaging / Logistics Technician

Imaging / Logistics Technician

Compensation

Responsibilities

Requirements

Skills

Benefits

Desktop Support Technician

Responsibilities

Requirements

Skills

Desktop Support Technician

Responsibilities

Requirements

Skills

IT Support Specialist

Responsibilities

Requirements

Skills

User Support Analyst

Compensation

Responsibilities

Requirements

Skills

IT Support Technician

Compensation

Responsibilities

Skills

USER SUPPORT COORDINATOR

Compensation

Responsibilities

Requirements

Skills

Benefits