The Client Manager is a primary service owner responsible for delivering consistent, high-quality client service and supporting the long-term success of complex commercial property and casualty insurance programs.
Locations (3)
Melville, New York, United States
Jersey City, New Jersey, United States
Summit, New Jersey, United States
Compensation
Exempt: The base salary range for this position is $75,000 – $85,000.
Responsibilities
Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs.
Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation.
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details.
Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings.
Prepare invoices and allocation schedules; proactively investigate and resolve billing questions.
Lead client service and account management for commercial property and casualty insurance programs, coordinating renewals, transactions, and client communications.
Locations (3)
Melville, New York, United States
Jersey City, New Jersey, United States
Summit, New Jersey, United States
Compensation
The base salary range for this position is $75,000 – $85,000.
Responsibilities
Serve as primary day‑to‑day service partner for assigned clients
Manage insurance transactions outside renewal periods
Respond to client inquiries on policy terms and program details
Support producers and senior client executives with communications and presentations
Manage a dedicated book of commercial lines business across a variety of industries
Compensation
$90,000-$110,000/yr. depending on experience.
Responsibilities
Manage a dedicated book of commercial lines business across a variety of industries
Build and maintain strong relationships with clients, producers, and carrier partners to ensure exceptional service and account retention.
Gather underwriting information, prepare applications, obtain and compare quotes, market new and renewal business, process endorsements, and maintain accurate documentation.
Review policies, coverages, and renewals to ensure client needs are met and exposures are appropriately addressed.
Respond to client inquiries regarding coverage, billing, policy changes, certificates of insurance, and claims support.
Requirements
High School Diploma or GED
Nice to have: 3-5 years commercial lines account management experience
Lead pre‑renewal, renewal and enrollment processes for employee benefits clients, providing daily service support and documentation in agency management systems.
Responsibilities
Lead pre‑renewal, renewal and enrollment processes
Serve as a resource to clients on daily service needs
Document client interactions in agency management systems
Account Manager I on the Business Insurance team committed to providing prompt, courteous, knowledgeable service to clients and colleagues, processing changes, rating, and client data entry.
Responsibilities
Working with other members of the department to meet the service needs of customers
The Client Analyst position prepares individuals for a career in client service through a structured program designed to educate and prepare self-motivated individuals.
Responsibilities
Respond to departmental requests for administrative assistance
Assist in maintaining files and records in eMMA and set up client shells in Sagitta
Provide clerical assistance with copying, faxing, mass mailings, assembling binders and scanning files as needed
Download department mail from insurance carrier websites daily
Sort, scan and distribute via ImageRight Tasks mail and communications daily
The Client Analyst position prepares individuals for a career in client service through a structured program designed to educate and prepare self-motivated individuals.
Responsibilities
Respond to departmental requests for administrative assistance
Assist in maintaining files and records in eMMA and set up client shells in Sagitta
Provide clerical assistance with copying, faxing, mass mailings, assembling binders and scanning files as needed
Download department mail from insurance carrier websites daily
Sort, scan and distribute via ImageRight Tasks mail and communications daily
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