The Benefits & Authorizations Clerk ensures accurate and timely benefits information and authorizations for employees and clients, managing claims, verifying eligibility, and coordinating with departments and external providers.
Responsibilities
Process and verify employee benefits claims and authorizations in accordance with company policies and regulatory requirements.
Maintain accurate records of benefits usage, authorizations, and communications with employees and external providers.
Coordinate with insurance companies, healthcare providers, and internal departments to resolve issues related to benefits coverage and authorizations.
Respond promptly to employee inquiries regarding benefits status, eligibility, and claim procedures.
Ensure compliance with all relevant laws, regulations, and company policies related to benefits administration.
Requirements
High school diploma or equivalent
Associate degree or higher
Nice to have: Healthcare or insurance environment
Nice to have: Federal and state regulations governing employee benefits
Nice to have: Certification related to benefits administration (e.g., CEBS)
The HIM Manager of Coding Compliance and Denials Management performs advanced level work related to clinical and DRG denial management. The individual is responsible for managing denials related to referral, authorizations, notifications, non-coverage, medical necessity, DRGs and others as assigned.
Responsibilities
Perform advanced level work related to clinical and DRG denial management
Conduct comprehensive reviews of medical necessity denial and DRG Denial
Review medical records to determine if a revised claim needs to be submitted, if a retro authorization needs to be obtained, or if a written appeal is needed
Write and submit professionally written appeals including compelling arguments based on clinical documentation, third-party payer medical policies, and contract language
Handle audit-related/compliance responsibilities and administrative duties
The Client Manager II provides advanced technical support to Client Executive Service, performs Client Manager duties for existing clients, and prepares for renewal and new business presentations.
Compensation
The applicable base salary range for this role is $64,700 to $120,400.
Responsibilities
Actively participate in initial strategy meeting with the client to develop strategy outlines
Analyze coverages and claims data for new and renewal business
Develop marketing strategy for clients based on needs, history, and claims data
Negotiate on client’s behalf using historical trends and internal underwriting expertise
Manage the client’s annual timeline for renewal business
The successful candidate will accurately review, obtain and record all pertinent patient demographics and financial information, and provide and explain necessary information to patients, to facilitate their safe, efficient, and sensitive entry to care, in compliance with applicable standards, while ensuring accurate and through data are available for subsequent use and each patient encounter.
Compensation
The salary range for the role is $30.58 - $30.58 Hourly.
Responsibilities
Understands & performs ethically & effectively within established policies & procedures, in compliance with mandated standards for the Medical Center.
Demonstrates by performance an understanding of relevant policies & procedures for the Medical Center, the division of finance, & Patient Access, can find correct policies, and can apply them.
Abides by a clear code of ethics & behavior; chooses an ethical course of action when necessary and encourages others to do the same.
Demonstrates by performance an understanding of the ethical, regulatory, & accreditation environment affecting Patient Access & the Medical Center, and ensures compliance within the department & the Medical Center, using all available means.
Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.
Requirements
High School Diploma or equivalent
Nice to have: Health care registration experience
Nice to have: Billing experience
PT Access Svcs Registrar I / PAS OP Registration
The Hospital of Central Connecticut · Posted Oct 18, 2026
Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities, responsible for registration, insurance verification, and payment collection while ensuring compliance and customer satisfaction.
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors in a professional prompt, courteous and helpful manner
Serves as first/initial point of contact for incoming calls related to patient’s privacy and services
Documents individualized visits with patients at time of service
Assesses, analyzes and effectively uses decision making skills to resolve customer complaints and deescalate confrontational situations
Patient Access Services (PAS) Registrar responsible for front‑line patient registration, financial processing, and customer service at Hartford HealthCare facilities.
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors in a professional, prompt, courteous and helpful manner
Serves as first/initial point of contact for incoming calls related to patient’s privacy and services
Obtains vital demographic and insurance information necessary to verify a patient’s identity
Utilizes various online eligibility products and/or calls payor or patient for accurate billing information
Patient Access Services Registrar responsible for front‑line patient registration, insurance verification, and customer service at Hartford HealthCare facilities.
Responsibilities
Greet patients and visitors
Collect and verify patient demographic and insurance information
Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities, responsible for registration, financial processing, and customer service.
Locations (2)
Charlotte, North Carolina, United States
Torrington, Connecticut, United States
Responsibilities
Exhibits excellent communication and customer service skills at all times
Greets patients and visitors promptly and courteously
Problem solving and deescalation of confrontational situations
Serves as first point of contact for incoming calls related to patient privacy and services
Senior Process Associate responsible for executing insurance transactions, including document verification, bill processing, data analysis, and vendor interaction for Northwestern Mutual.
Responsibilities
Executes transactions as per prescribed guidelines and timelines
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PT Access Svcs Registrar I / PAS OP RegistrationThe Hospital of Central Connecticut · Hartford, US
Senior Process Associate-Northwestern MutualInfosys · Milwaukee, US