Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
Compensation
UK Notional hourly rate £13.64 per hour (Inclusive of an £0.54 per hour, store specific location allowance)
Responsibilities
Manage stock and set up displays
Provide expert customer advice on home improvement projects
The Account Executive will be focusing on presenting, promoting, and selling Richards' Packaging products from the Industrial Packaging Distribution portfolio, delivering organic growth by exceeding sales and margin budgets for new and existing customers.
Compensation
Estimated Compensation Range: $65,000 - $70,000 annually, plus a monthly car allowance, company provided gas card, and additional variable compensation (bonus).
Responsibilities
Plan all sales-related activities such as customer visits, prospect visits, events, training, territory strategies, and creating customer presentations.
Visit existing customers to maintain relationships and develop sales opportunities to achieve Richards' Packaging sales targets within the assigned territory.
Prospect to open and secure new accounts.
Conduct customer training events and represent Richards at industry trade shows.
Perform administrative responsibilities, including internal reporting, information management, CRM usage, and daily sales call reporting.
Requirements
Bachelor’s Degree, business degree, or a related field
Account Executive responsible for presenting, promoting, and selling Richards Packaging products within the Industrial Packaging Distribution portfolio, driving organic growth and exceeding sales and margin budgets.
Compensation
Estimated Compensation Range: $65,000 - $70,000 annually, plus a monthly car allowance, company provided gas card, and additional variable compensation (bonus).
Responsibilities
Plan all sales-related activities such as customer visits, prospect visits, events, training, territory strategies, and creating customer presentations.
Visit existing customers to maintain relationships and develop sales opportunities to achieve sales targets within the assigned territory.
Prospect to open and secure new accounts.
Conduct customer training events and represent Richards at industry trade shows.
Perform administrative responsibilities, including internal reporting, information management, CRM usage, and daily sales call reporting.
Requirements
Bachelor’s Degree, business degree, or a related field
The Machine Operator in our Grinding Room department provides services for tooling set up and sharpening blades and cutters needed throughout the plant. In Millshop, we set up moulders to run raw lumber into profiled wood parts for use throughout assembly.
Provide a World Class Customer Experience as per corporate guidelines/objectives to existing and new customer base. Handle all inbound inquiries (phone, email, chat, social media etc.) with accuracy and professionalism. Process parts & replacement parts orders as necessary. Provide technical support to dealers and service technicians, general maintenance & troubleshooting guidance to customers while documenting relevant information into designated CRM database(s) as required.
Compensation
Annual Salary: $42,800 - $58,850
Responsibilities
Respond to 1st level technical inquires by identifying root cause of an issue such as installation or mechanical problems experienced by our Installers/ Customers
Provide detailed resolutions
Visualize and troubleshoot any problems that a consumer or service technician may run into (installations or mechanical problem on equipment already installed)
Document relevant case (emails/calls) information in CRM to facilitate next steps
Report necessary revisions to replacement parts manuals, maintain support documents as required, report issues with product websites and provide recommendations to ensure site it up to date
Customer Advisor - TradePointNewB&Q · St. Helens, United Kingdom