The Patient Advocate is responsible for providing our customers with an extraordinary experience through meaningful interaction and knowledgeable answers, fostering a compassionate, genuine, and respectful environment.
Responsibilities
Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
Ensures customer questions or concerns are resolved quickly and completely.
Communicates any requests or unresolved concerns to management immediately.
Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems.
Adapts to varied sales volume and stays active by initiating continued learning activities and keeping the dispensary stocked, clean, and tidy.
The Lead Dispensary Technician is responsible for leading the dispensary team by setting personal examples that continuously improves all quality, training, and customer experience programs.
Responsibilities
Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
Ensures customer questions or concerns are resolved quickly and completely.
Communicates any requests or unresolved concerns to management immediately.
Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order.
A branch associate role in an employee-owned company focused on customer service and technical product support for electrical, plumbing, and HVAC projects.
Responsibilities
Greet every customer with a friendly, professional attitude.
Act as a consultant, providing product recommendations and cost-effective solutions for electrical, plumbing, and HVAC projects.
Meticulously track inventory and manage orders with 100% accuracy.
Maintain a clean, organized, professional branch and warehouse.
Work as a cohesive team to meet branch profit goals.
Requirements
High school diploma
GED
Nice to have: Mechanically minded
Nice to have: Knowledge of electrical, plumbing, and HVAC trades
Provide reliable administrative, customer service, and operational support to the North Andover plant, ensuring efficient plant operations and positive customer experience.
Compensation
Salary Non-Exempt: $57,638.00 - $62,383.00 commensurate with experience
Responsibilities
Manage inbound telephone calls and emails, accurately entering customer quotes and orders into the appropriate systems.
Deliver exceptional customer service by greeting visitors, assisting walk-in customers, and providing responsive telephone and computer-based support.
Communicate professionally with customers to address billing inquiries, resolve service complaints, and coordinate solutions with Sales, Dispatch, and other internal departments.
Perform general administrative duties, including filing, document scanning, copying, typing, data entry, and maintaining accurate records.
Monitor, order, and maintain inventory levels for plant, office, customer, and operational supplies to support daily business needs.
Requirements
Nice to have: Experience in a plant, industrial, manufacturing, distribution, or logistics environment
Nice to have: Experience with customer service, order entry, and customer account support
Nice to have: Familiarity with shipping documentation, freight coordination, and Bills of Lading
Nice to have: Experience with inventory tracking, purchasing, purchase orders, or supply management
Supply Chain Assistant
Andrews Cooper Technology LLC · Posted Nov 9, 2026
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