Be a point of contact for client installation of SimCorp Data Management Solution
Diagnose problems and issues arising in the SimCorp Data Management Solution at existing clients to deliver accurate and timely solutions
Investigate and resolve issues and service requests that require product domain knowledge according to defined SLAs
Cooperate closely with SimCorp developers to combine business and technical know-how in analysing client issues and requirements to provide optimal solutions both from a business and technical perspective
Provide effective solutions on your own initiative, always considering maintenance efficiency and revenue to support SimCorp business goals
