- Bogota, Colombia
- Hybrid
- Full-time · Senior
- 8+ years
Senior Technical Service Advisor responsible for post‑sales customer service, technical support, and consulting for HPE Networking products.
Responsibilities
- Represent HPE Networking customer service to customers and partners
- Act as single point of contact for post‑sales customer service issues
- Support account/customer with alignment to services sales and product sales activities
- Track and manage deliverables of HPE Networking care plans
- Escalate critical issues to HPE Networking technical support teams
Requirements
- Bachelor's degree in Electrical/Electronic Engineering
- Bachelor's degree in Computer Science
- MBA