Provide high‑quality technical assistance for Juniper Networks' Switching products, troubleshooting hardware and software issues, and supporting global customers.
Responsibilities
Deliver technical support via telephone and electronic communication
Document and reproduce customer problems
Coordinate fixes with engineering
Manage critical customer accounts and escalation requests
Troubleshoot hardware and software issues
Requirements
B.S. and/or higher-level degree in Computer Science, Telecommunications, or equivalent work experience
The Support Engineer will deliver high-quality technical assistance for Juniper Networks' Switching products, through telephone and electronic communication. Provide hardware and software technical support, including configuration assistance and troubleshooting.
Responsibilities
Document and reproduce customer problems and coordinate fixes by engineering department
Manage critical customer accounts and escalation requests
Troubleshoot hardware and software issues, replicate customer's environment, network problems in the lab
Facilitate communication between customers, escalation and engineering for bug fixes/workarounds
Mentor newly hired support engineers and peers in technical areas of specialty
Provide high‑quality technical assistance for Juniper Networks Switching products, including hardware and software support, troubleshooting, and customer escalation.
Responsibilities
Deliver technical assistance via telephone and electronic communication
Provide hardware and software support for Juniper Switching products
Troubleshoot complex hardware and software issues
Document and reproduce customer problems
Coordinate fixes with engineering
Requirements
B.S. and/or higher-level degree in Computer Science, Telecommunications, or equivalent work experience
Design, engineer, and support IP networks for Visa’s commercial network infrastructure, plan and implement network systems, provide documentation, and develop tools for network health.
Compensation
For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable).
Responsibilities
Design, engineer, and support IP networks for Visa’s commercial network infrastructure
Plan, design, implement, and support network systems of moderate complexity
Provide network design documentation to project teams
Provision new client processing by completing necessary network updates
Perform third-level support within Visa to resolve network issues
Seeking an experienced Senior Network Administrator to manage, secure, and optimize enterprise network infrastructure with a strong focus on VPN technologies, Zero Trust Network Access (ZTNA), network security, and enterprise connectivity.
Responsibilities
Design, implement, and administer enterprise LAN, WAN, Wireless, and Data Center networks
Manage routers, switches, load balancers, wireless controllers, and Internet connectivity
Perform network capacity planning, performance tuning, and infrastructure upgrades
Ensure network availability aligned with defined SLAs
Configure and support IPSec, SSL VPN, Site-to-Site VPN, and Client VPN solutions
Senior Systems Engineer will design, implement, support, and optimize technology solutions across client environments, while acting as a technical expert, escalation point, and key contributor to project delivery, solution design, and continuous improvement.
Responsibilities
Provide remote support and maintain client systems
Install, configure, upgrade, and repair hardware/equipment
Troubleshoot and resolve hardware, network, and system issues
Gather requirements and recommend suitable technologies
Develop technical designs and documentation
Requirements
Bachelor’s degree in computer science, Engineering, or a related field
Critical Account Team - Advanced Customer EngineerHPE · Bucharest, Romania
Senior Network Administrator (VPN, Zero Trust & Network Security)Zensar · Pune, India
Senior Systems EngineerNew Era Technology PH · Remote, Philippines