- Lakewood, New Jersey, United States
- $55K–$75K per year
- 2+ years
Provide Level 2 help desk support for Windows, macOS, and mobile devices, administer Microsoft 365 environments, troubleshoot networking components, manage endpoints, and assist with IT projects and on‑call support.
Compensation
Competitive salary of $55,000–$75,000 USD
Responsibilities
- Provide Level 2 help desk support for Windows, macOS, and mobile devices (iOS/Android)
- Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, Security & Compliance, and OneDrive
- Configure and troubleshoot networking components (DNS, DHCP, VLANs, VPNs, firewall rules) across SonicWall, Meraki, and UniFi hardware
- Manage endpoints using Intune and Windows Autopilot; assist with Azure administration (Azure AD, VMs, networking, resource management)
- Configure email security records (SPF, DKIM, DMARC) and perform hardware/software troubleshooting, patching, and driver updates
Requirements
- Bachelor’s degree in Computer Science or an IT‑related field
- Nice to have: Windows Autopilot
- Nice to have: email authentication/security records (SPF, DKIM, DMARC)
- Nice to have: Microsoft Entra ID (Azure AD) advanced features
- Nice to have: CompTIA A+