Desktop Support Analyst
Career Developers · Posted Nov 6, 2026
- Montreal, Quebec, Canada
- On-site
- Full-time · Mid
- $130K–$160K per year
- 3–5 years
Provide on‑site and remote desktop support, automate tasks with PowerShell, and collaborate with Level 2/3 teams to resolve incidents for a global user base.
Compensation
Salary: 130 to 160K plus bonus.
Responsibilities
- Provide on‑site and remote support to a global community, manage requests and incidents using runbooks and standard processes.
- Partner with Level 2 and Level 3, and with external vendors, on complex issues.
- Monitor and resolve service alerts, automate repeatable tasks, and collaborate on strategic solutions.
- Participate in rotational weekend on‑call and handle related duties as assigned.
Requirements
- Bachelor's Degree in Computer Science, Engineering, or related field