Lead a high-energy sales team at an RH Outlet to drive sales performance and customer experience
Responsibilities
Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targets
Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
Build and maintain client outreach lists to foster relationships and drive repeat business
Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
Lead and coordinate global gallery opening projects, driving operational excellence and continuous improvement.
Responsibilities
Partner with Director of Global Openings and senior leadership to coordinate and execute project strategies
Lead assigned areas of gallery-opening projects, ensuring successful execution of key initiatives and deliverables
Apply comprehensive knowledge of gallery operations, processes, and procedures to support successful project execution
Exercise independent judgment to evaluate operational challenges, identify solutions, and determine appropriate courses of action in collaboration with senior leadership
Support field teams and gallery initiatives as directed by leadership during periods between opening projects
Providing Tier 1 technical support and remote assistance for hospital, clinic, faculty, and administrative personnel as well as patient support for the MyHealth application.
Compensation
Base Pay Scale: Generally starting at $34.64 - $44.16 per hour
Responsibilities
Provide Tier 1 technical support for Stanford Health Care employees through various forms of contact
Perform initial diagnosis and support of incidents and service requests
Consistently resolve incidents and service requests on first contact for common IT issues
Determine whether onsite support is required and coordinate with field support teams and OEM manufacturers
Stay updated with the latest advancements in AI and machine learning
Requirements
High school diploma
technical training, or equivalent combination of education and technical experience
Provide advanced technical support to end-users, resolve escalated service desk tickets, troubleshoot hardware, software, and network issues, and collaborate with higher-level support teams.
Responsibilities
Respond to and resolve escalated service desk tickets from Level 1 technicians.
Troubleshoot and resolve issues related to operating systems, business applications, hardware, and network connectivity.
Perform root cause analysis and implement long-term solutions to recurring problems.
Support user account management, including Active Directory, Exchange, and other enterprise systems.
Assist with system upgrades, patch management, and deployment of new technologies.
Requirements
Associate or bachelor’s degree in Information Technology, Computer Science, or related field
Nice to have: CompTIA Network+
Nice to have: Microsoft Certified: Modern Desktop Administrator
IT Support Technician working at a logistics site managing IT infrastructure, end-user devices, and applications while providing first and second line support.
Responsibilities
Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
Manage tickets, providing both first and second-line support
Provide proactive maintenance to maximize the availability of all IT equipment
Implement projects and deliver innovations together with other IT Service colleagues
SR SERVICE DESK AGENTStanford Health Care · Newark, US
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