- New York, New York, United States
- Hybrid
- $105K–$125K per year
- 5+ years
Compensation
💵 Competitive salary between USD $105,000 - US$125,000
Responsibilities
- Provide L1/L2 production support for Fixed Income trading applications, ensuring platform stability and timely issue resolution.
- Monitor applications, perform troubleshooting, log analysis, and log scraping to identify and resolve production incidents.
- Support trading, pricing, risk, analytics, and booking workflows with a strong focus on the RFQ lifecycle.
- Manage Incident, Problem, and Change processes using ServiceNow and support releases and enhancements through JIRA.
- Collaborate closely with traders, developers, infrastructure teams, and vendors to resolve production issues and improve system reliability.