Member experience jobs

Staines-upon-Thames, England, United Kingdom
Contract

Personal Training Fitness Coaching Member Experience

In your role as a Fitness Coach, you will play a key part in the safe enjoyment of our gyms, delivering an amazing member experience, teaching classes, inductions, and taking care of the upkeep of the gym floor.

Compensation

Contracted salary, guaranteed 12 hours per week

Responsibilities

Deliver classes and inductions
Maintain gym floor safety
Support member experience

Requirements

A Level 3 Personal Trainer qualification

Skills

Benefits

Contracted salary, guaranteed 12 hours per week
Annual leave allowance
Free Gym Membership
Employee Assistance Programme
Pension Scheme

Personal Trainer/Fitness Coach

PureGym People · Posted Nov 10, 2026

Bournemouth, England, United Kingdom
Contract

Personal Training Fitness Coaching Member Experience

Self‑employed Personal Trainer/ Fitness Coach delivering classes, inductions and gym floor upkeep at PureGym’s Bournemouth location.

Compensation

Contracted salary, guaranteed 12 hours per week.

Responsibilities

Teach fitness classes
Conduct inductions
Maintain gym floor
Generate leads through PT open week

Requirements

A Level 3 Personal Trainer qualification

Skills

Benefits

Contracted salary, guaranteed 12 hours per week
Annual leave allowance
Personal day off
Free Gym Membership for you and a friend or family member
Employee Assistance Programme

Personal Trainer/Fitness Coach

PureGym People · Posted Nov 10, 2026

Manchester, England, United Kingdom
Contract

Personal Training Fitness Coaching Member Experience

Personal Trainer/Fitness Coach delivering classes, inductions and gym floor upkeep at PureGym clubs.

Compensation

Contracted salary, guaranteed 12 hours per week.

Responsibilities

Teach fitness classes
Conduct inductions
Maintain gym floor
Support member experience

Requirements

A Level 3 Personal Trainer qualification

Skills

Benefits

Contracted salary
Annual leave allowance
Personal day off
Free gym membership
Employee Assistance Programme

Assistant Fitness Director

Crunch Fitness - JFF North America · Posted Nov 9, 2026

Fayetteville, North Carolina, United States

Leadership Sales Team Development Operational Excellence Compliance Member Experience

Lead personal training sales, member experience, and team development at a fitness club

Responsibilities

Drive personal training sales and revenue growth
Deliver exceptional member consultations and kickoff appointments
Engage members daily to create meaningful relationships and generate referrals
Coach trainers through live observations, role‑playing, and performance reviews
Ensure consistent execution of company sales processes

Skills

Benefits

Free gym membership
Free uniforms
Health insurance
Paid time off
Training & development

Head Coach

Orangetheory - Franchise #0320 · Posted Nov 5, 2026

Austin, Texas, United States
Full-time · Entry
1+ years

Leadership Coaching Member Experience Class Observation Recruitment Onboarding

Lead fitness studio operations, coaching, and member experience as the primary fitness subject matter expert.

Responsibilities

Lead a minimum of 15 Orangetheory Fitness classes per week
Provide day‑to‑day leadership and support to the coaching team
Conduct class observations and coaching conversations
Assist with coach recruitment, onboarding, training, scheduling, and retention
Foster a positive, inclusive, high‑performing team culture

Requirements

High school diploma or equivalent
Bachelor’s degree in Business, Exercise Science, Kinesiology, Sports Management, or related field (preferred)
Nice to have: Experience in fitness, hospitality, retail, or multi‑unit environment
Nice to have: 1–2 years of leadership or supervisory experience

Skills

Customer Experience Manager

TEKsystems · Posted Oct 27, 2026

Remote, United States
Remote
Contract · Manager
$50–$65 per hour
7+ years

Project management CX strategy Member experience Qualtrics Data analysis Operational execution Governance Stakeholder management

Lead the execution and development of Member Experience Intelligence strategy, translating insights into operational improvements and championing member-centric initiatives across the organization.

Compensation

The pay range for this position is $50.00 - $65.00/hr.

Responsibilities

Translate Member Experience Intelligence strategies into executable operating models
Partner with leadership to advance maturity of member listening and intelligence ecosystem
Identify opportunities to improve effectiveness and scalability of MXI practices
Develop repeatable frameworks for long-term capability growth
Facilitate translation of intelligence into actionable business opportunities

Skills

General Manager and Chief Operating Officer

Reef Capital Partners · Posted Nov 6, 2026

Park City, Utah, United States
On-site
Full-time · Manager
10+ years