Lead through Ulta Beauty’s mission, vision, and values to develop a high-performing team that consistently delivers top-line sales growth in retail and services.
Compensation
The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan.
Responsibilities
Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty, payroll, omni-channel, and retail shrink
Drive company profitability through operational excellence, top-line sales growth and expense control
Leverage store forecast and payroll budgets to support scheduling needs
Develop strategies to improve services, boutiques, retail sales, loyalty, store visit and audit results
Support direct reports in developing and maintaining their clientele
A part-time role focused on building and maintaining trusted relationships with customers by providing support for billing, repair, retention, and sales calls.
Locations (2)
Lehighton, Pennsylvania, United States
Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, repair, retention and sales calls
Troubleshooting and resolving technical problems and other general account inquiries over the phone
Educating customers about the features and benefits of our products and services and consistently promoting self-service options
Explaining account information to customers with a focus on first-call resolution
Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
Requirements
Nice to have: Previous Customer Service Experience
Seeking a Customer Experience Specialist to build and maintain trusted relationships with customers over phone and at the retail counter. The role involves billing support, technical troubleshooting, sales, and account management.
Locations (2)
Carbondale, Pennsylvania, United States
Lehighton, Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, retention and sales calls
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction
Right fitting products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction, and completing cash and check deposits
Educating customers about the features and benefits of our products and services and consistently promote self-service options
Seeking a Customer Experience Specialist to build and maintain relationships with customers through phone support and in-person retail service. The role involves troubleshooting, billing support, sales, and technical account inquiries.
Locations (2)
Stroudsburg, Pennsylvania, United States
Lehighton, Pennsylvania, United States
Responsibilities
Providing support to Blue Ridge customers for billing, retention and sales calls
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction
Right fitting products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction, and completing cash and check deposits
Educating customers about the features and benefits of products and services and consistently promote self-service options
Seeking a Customer Experience Specialist to assist customers with billing, repair, retention, and sales while delivering a pleasant experience as a brand ambassador.
Locations (2)
Lehighton, Pennsylvania, United of States
Pennsylvania, United States
Responsibilities
Provide support to Blue Ridge customers for billing, repair, retention, and sales calls
Troubleshoot and resolve technical problems and other general account inquiries over the phone
Educate customers about the features and benefits of products and services and promote self-service options
Explain account information to customers with a focus on first-call resolution
Resolve customer complaints/concerns through active listening, empathy, professionalism, and problem-solving
Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
Requirements
Bachelor's
Nice to have: 2+ years of supervisory experience in a physician practice
Nice to have: Billing and coding experience in a physician practice
Nice to have: Patient care experience in a physician practice
Nice to have: Certified Medical Office Manager (CMOM)
Supports instructional system design activities of systematically transferring principles, concepts and best practices of learning and instruction for training materials and activities.
Responsibilities
Conduct learning needs analyses
Design and develop practical learning solutions using instructor-led and virtual instructor-led online, mobile, and social learning
Handle supervisory duties and vendor management responsibilities
Collaborate and share best practices with colleagues from across L&D, SIG, and HC&L
Implement and integrate new and existing learning technologies and delivery methods (ILT, vILT, online learning, Webcasts, mobile, social, video, microlearning, and authoring tools)
Requirements
Bachelor's degree in Instructional Systems
Instructional Systems Technology
Instructional & Performance Technology
Education (with a concentration in Educational Technology)
Customer Experience Specialist (Part-Time)NewPencor Services · Lehighton, US+1 more