Lead sales and account management for the HIV Oral Treatment Sales team, driving new business and maintaining relationships with healthcare professionals.
Responsibilities
Identify, target, and win new business by influencing HCPs to adopt new HIV treatment approaches
Engage with HCPs, nurses, staff, and administrators to understand clinical and financial challenges
Leverage data analytics and market expertise to identify high-priority prospects
Prepare and execute tailored business plans to scale treatment models
Coordinate cross-functional teams to deliver integrated product experiences
Requirements
BA/BS degree
Nice to have: Degree in Business, Marketing, or Life Sciences
Nice to have: Strong planning and organization skills
Experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the HIV Oral Treatment Sales team.
Compensation
The US annual base salary for new hires in this position ranges from $145,500 to $242,500. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role.
Responsibilities
Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
Requirements
BA/BS degree
Nice to have: Business
Nice to have: Marketing
Nice to have: Life Sciences
Nice to have: Sales success in complex market access coverage situations
The Director, Product Strategy & Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences.
Compensation
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
Responsibilities
Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
Help manage resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions, and provide customer assistance and support before, during and after the purchase or use of products and services.
Responsibilities
Solve routine problems through precedent and referral to general guidelines
Manage resolving customers query
Handle escalations and complaints of the dissatisfied customers
Close the fault and complaints within SLA s
Provide customer assistance and support before, during and after the purchase or use of products and services
Customer Contact Comms Analyst focused on supporting production, providing process training, coaching advisors, and assisting helpdesk agents in responding to real-time user issues.
Responsibilities
Support production as per objectives and as required by the process
Provide process training for new joiners
Continuous coaching for advisors on process knowledge skills
Assisting the helpdesk agents in responding to issues and information requested from end users on a real time basis
Meet daily productivity targets across calls, emails, and chats
Lead sourcing and retail performance improvement initiatives for clients, driving revenue growth, cost reduction, and digital transformation across the retail sector.
Compensation
In addition to a positive workplace, the firm offers a comprehensive compensation package including an excellent benefit program.
Responsibilities
Lead sourcing departments and category sourcing for multiple years
Overhaul sourcing strategies for retailers/brands
Conduct vendor negotiations with an analytics-driven approach
Estimate impacts from sourcing/negotiation shifts using Excel+AI modelling
Apply category knowledge in apparel, footwear, hard goods, and food