Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions, cash controls, compliance, and daily branch operations.
Please note: The pay range for this position is between $21.50 to $23.05 per hour with an additional monthly store bonus opportunity of up to $650 dependent on store size, individual performance and achievement of store KPIs.
- Provide a high-quality customer sales experience by performing and overseeing customer transactions, answering questions, educating customers, and selling financial services/products.
- Assist in driving strategic goals and sales targets of the branch by maximizing sales, reviewing branch and individual sales performance, identifying cross-selling and referral opportunities, managing collection efforts, and controlling expenses.
- Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.
- Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.
- Monitor and maintain accurate customer data, loan/credit files, account notes, and transaction records in all required systems to limit errors and support compliant branch operations.
- High School Diploma or equivalent
- Nice to have: Track record of achieving or supporting sales goals
- Nice to have: Track record of supporting customer service results
- Nice to have: Track record of supporting collection efforts
- Nice to have: Track record of supporting expense control
- Market competitive Pay
- Monthly bonus potential
- Comprehensive Medical/Dental Benefits
- Competitive Paid Time Off
- Group Retirement Options
