Host/Hostess at Domes Aulus Elounda Resort, Curio Collection by Hilton, responsible for welcoming guests, managing reservations, seating, and coordinating with the service team to ensure smooth operations.
Compensation
Competitive salary and benefits (shared before your first interview)
Responsibilities
Welcoming guests
Managing reservations in person, by phone or online
Seating guests according to preferences
Assigning tables to balance guest flow
Recognising VIP guests and providing special attention
The MICE Sales Executive is responsible for the profitability of hotels during specific periods, focusing on room rates, occupancy, and budget alignment.
Compensation
se valorará su trabajo (y su bonus) en función de la rentabilidad de dichos periodos.
Responsibilities
Quote and respond to group requests via the Opera Sales & Catering reservation system.
Follow up on quotes by contacting clients to secure group bookings.
Sign contracts and process payments for confirmed groups.
Coordinate inspection visits if requested by clients.
Block rooms and meeting spaces in systems with option dates.
Supervise and oversee the operation/section to maintain LQA service standards and ensure smooth conduct of the shift through customer-focused service delivery and effective staff supervision.
Responsibilities
Supervise and oversee the operation/section to maintain LQA service standards.
Ensure that guests receive the attention and service they require.
Provide hands‑on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
Assist management to maintain departmental Standard Operating Procedures and ensure that all colleagues have a working knowledge and follow the SOPs at all times.
Ensure that an effective link is maintained between kitchen and service areas.
Lead and mentor Front Office, Guest Services, and Housekeeping teams, overseeing daily operations of rooms-related departments to ensure seamless service and adherence to brand standards.
Responsibilities
Lead and mentor Front Office, Guest Services, and Housekeeping teams
Oversee daily operations of rooms-related departments
Monitor guest feedback and satisfaction scores
Implement initiatives to enhance guest experiences and operational efficiency
Manage departmental budgets, forecasts, and labor costs
Requirements
Bachelor's degree in hospitality management
Bachelor's degree in Business Administration
Nice to have: Master's degree in hospitality management
Assist the Assistant Manager, Guest Experience, in ensuring guests feel valued, receive personalized care, and enjoy a seamless and memorable experience from check-in to check-out.
Compensation
Competitive Salary, wages and benefits
Responsibilities
Assist the Assistant Manager, Guest Experience
Ensure guests feel valued and receive personalized care
Coordinate cross-departmentally with Rooms, Food & Beverage, Engineering, Security
The Bar Manager oversees the daily operations of all resort bars, ensuring high-quality service, compliance with safety and hygiene standards, and delivering a memorable guest experience.
Compensation
Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Responsibilities
Manage all aspects of the bar, including staffing, scheduling, training, and performance management.
Create, update, and manage the bar menu in collaboration with the F&B team, including signature cocktails and seasonal offerings.
Monitor inventory levels, place orders, and control costs to minimize waste and prevent shortages.
Handle customer complaints and resolve issues in a professional manner.
Train staff on mixology techniques, customer service, and responsible alcohol service.
