Lead the steady‑state delivery of Application Management Services across a diverse Business Services Applications Portfolio.
Compensation
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $92,408 – 171,125. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
Responsibilities
Own day‑to‑day delivery of application support services across the Business Services portfolio.
Balance service priorities across applications with different business criticality, support models, technology maturity, ticket volumes, and lifecycle stages.
Ensure achievement of agreed SLAs, KPIs, service quality targets, and contractual commitments.
Manage Incident, Problem, Change, Request Fulfillment, and Release Management processes across the portfolio.
Monitor production stability, critical incidents, recurring issues, aged backlog, and service risks.
Requirements
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Provide independent second-line oversight, challenge, and insight across Third Party Risk Management (TPRM), Fraud Risk, and Transaction Execution Risk, ensuring material risks are effectively identified, managed, monitored, and reported.
Locations (4)
Douglas, Douglas, Isle of Man
Jersey
London, England, United Kingdom
South Africa
Compensation
Salary from £50,000
Responsibilities
Provide independent oversight and challenge across TPRM, Fraud Risk, and Transaction Execution Risk
Assess the effectiveness of first‑line controls and ensure risks are managed within approved appetite and policy requirements
Provide strategic leadership and oversight for real estate and small business servicing and funding operations, ensuring timely, accurate, compliant, and member-focused execution across the post-closing lifecycle for residential and small business.
Responsibilities
Provide strategic leadership and oversight for real estate and small business servicing and funding operations
Direct and optimize key functions including loan boarding, funding, payment processing, escrow administration, insurance loss drafts, collateral and document control, payoff processing, lien satisfaction, and servicing maintenance
Establish departmental goals, service standards, controls, and performance metrics; analyze trends and operational results to identify risks, improve quality, and increase efficiency and scalability
Partner with compliance, legal, audit, risk, secondary marketing, finance, and technology teams to implement regulatory, investor, and system changes while maintaining a strong control environment
Lead, coach, and develop managers and staff; oversee workforce planning, succession planning, change management, and employee engagement to build a high-performing team
The Enterprise Operations & Technology (EO&T) Risk Governance Team provides risk management support to the maturing of EO&T division’s model risk governance process and the enterprise-wide adoption of AI risk governance framework.
Compensation
annualized market-based salary range of $136,000 - $204,000 and is eligible to participate in the annual incentive program
Responsibilities
Develop and operationalize scalable model governance processes within EO&T division to promote effective model governance compliant with regulatory requirements
Execute risk mitigation processes to ensure compliance with model governance requirements
Develop and deliver management reporting and insights to stakeholders on the model governance and compliance programs
Facilitate continuous monitoring, reporting, and improvement of compliance with regulatory and corporate requirements
Lead the development, implementation, and continuous improvement of model governance operating processes
Lead end-to-end program management of M&A integrations and separations within Verizon, driving cross-functional teams, risk management, and executive reporting.
Compensation
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $152,500.00 - $265,000.00.
Responsibilities
Lead integration or separation management office
Oversee individual threads and overall integration plan
Identify and manage risk profile
Analyze functional team plans
Ensure proper resourcing of work streams
Requirements
Bachelor’s degree
Nice to have: Project Management Professional (PMP)
Nice to have: Certified Mergers & Acquisitions Advisor (CM&AA)
Nice to have: Telecom and/or technology experience
Lead and manage a team of institutional investment operations professionals across multiple locations, driving process improvement, risk control, and operational excellence.
Responsibilities
Manage and develop a team of individual contributors and managers
Support the lifecycle of institutional trades across client onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement, structured loan operations, general ledger reconciliation
Identify and recommend opportunities for process improvement and risk control development
Collaborate with business partners and departments to create efficiencies and mitigate risk
Resolve complex issues and processes within institutional investment operations
We are seeking a highly experienced and strategic Head of Business Middle Office to lead and optimize the operational and analytical support functions for our business units.
Responsibilities
Lead and manage the Business Middle Office team, fostering a high-performance culture and ensuring effective resource allocation.
Oversee the end-to-end operational processes for front-office activities, including trade support, settlements, confirmations, and reconciliations across various asset classes.
Develop and implement robust internal controls and operational risk frameworks to mitigate errors, fraud, and regulatory breaches.
Act as a primary liaison between the front office, back office, risk management, compliance, and IT departments to ensure smooth workflows and effective communication.
Drive continuous improvement initiatives in middle office operations, leveraging technology and process re-engineering to enhance efficiency, accuracy, and scalability.
Requirements
Bachelor's degree in Finance, Business Administration, Economics, or a related field
Master's degree or relevant professional certifications (e.g., CFA, FRM)
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