The Enterprise Quality Assurance Assistant Manager/Team Leader provides hands-on leadership for enterprise testing, quality governance, and operational process improvement initiatives across the organization. This role leads a group of quality assurance (QA) professionals while serving as a senior technical contributor on projects and cross-functional initiatives.
- Lead Enterprise Project QA testing and process improvement efforts for medium to large initiatives in partnership with Project Managers, Product Owners, technology teams, and business stakeholders
- Collaborate with cross-functional teams throughout the project lifecycle to define testable requirements and develop testing strategies
- Execute assigned testing activities guiding business unit testers in validating system functionality, and confirm that deliverables meet established quality standards
- Work closely with project team members to identify and report defects, monitor incident reports and defect resolution efforts, verify fixes in a detailed, efficient, and timely manner while tracking results/outcomes
- Leverage and grow a network of Subject Matter Experts (SMEs) across the organization to promote the QA processes through active participation on project teams
- Ability to design and execute test cases, test plans, user acceptance campaigns spanning the full range of testing types (e.g. unit, integration, functional, acceptance, end-to-end)
- Nice to have: Mentoring
- Nice to have: Data analysis
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