Lead a department within a retail store, directing associates in merchandising, inventory, pricing, sales, and customer service to achieve sales and margin goals.
The Team Leader gives daily direction to the associates in one of the departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Responsibilities
Provides daily direction to the associates within the department
Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals
Prepares to-do / Task lists
Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office
Insures a pleasant and productive shopping experience for all customers
The General Manager is responsible for the day-to-day management of store operations and merchandising to ensure financial efficiency, inventory control, customer service, proper merchandise presentation, and associate morale.
Responsibilities
Directly supervises the Assistant Store Manager, Human Resources Manager, Loss Prevention Manager, and Promotions Manager
Opens and Closes the Store
Ensures the Store is staffed with service-oriented associates
Participates in interviewing, selection, coordinates training, and new hire orientation
The AGM assists the GM with the management of store merchandising and store operations to ensure proper merchandise assortment, merchandise presentation, inventory control, customer service, financial efficiency, leadership development, and associate morale.
Responsibilities
Opens and closes the store. Assumes responsibility for the entire store when the General Manager is out.
Directly supervises the Receiving, Customer Service, Maintenance and Sales Departments through the Group Sales Managers.
Ensures departments are staffed with service-oriented associates; participates in interviewing and selection.
Coordinates training, prepares/approves performance appraisals, and motivates associates.
Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels.
The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.