- Grand Rapids, Michigan, United States
- Full-time
Provide general sales and administrative support to all Sales Managers and fellow coordinators, manage booking systems, generate contracts and proposals, and ensure exceptional service to clients and guests.
Responsibilities
- Provide general sales and administrative support to all Sales Managers and fellow coordinators
- Serve as the point person while Sales Managers are out of the office, assisting clients with any changes or questions
- Daily maintenance of Delphi and CI/TY bookings for AHC Sales Managers such as blocking rooms and meeting space, date changes etc
- Complete and submit leads through various lead sources such as CVENT, PartnerNet and Meeting Broker
- Input convention programs into both Delphi and CI/TY computer systems in a timely manner
Requirements
- Hospitality and Tourism Management (preferred)
- Nice to have: Hospitality and Tourism Management
- Nice to have: Customer service experience
- Nice to have: Prior Hotel and Convention Sales experience