As an Advanced Health Information Technician, you will play a key role in maintaining the accuracy, security, and accessibility of patient health information across healthcare operations. You will oversee essential health information management (HIM) activities, ensuring medical records are properly organized, maintained, and compliant with applicable standards and regulations.
Responsibilities
Oversee the organization, maintenance, accuracy, and security of patient health information and medical records
Ensure the integrity, completeness, accessibility, and confidentiality of health records in accordance with applicable healthcare regulations and health information management standards
Perform advanced health information management activities, including Release of Information (ROI), Master Patient Index (MPI) maintenance, and medical record analysis
Review medical documentation to identify inaccuracies, inconsistencies, missing information, and potential compliance issues
Support the appropriate management, retrieval, processing, and distribution of patient medical records while respecting confidentiality requirements
Requirements
High school diploma or equivalent qualification
Associate or bachelor's degree in Health Information Management or a related field
Supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products.
Compensation
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Responsibilities
Greets all patients with a warm welcome
Explores the needs and priorities of patients and links to practice offerings
Demonstrates superior product knowledge
Custom fits glasses and precisely places prescription in lenses
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products.
Compensation
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Responsibilities
Greets all patients with a warm welcome
Explores the needs and priorities of patients and links to practice offerings, including eye exam
Attentive to details, asks clarifying questions, and consults with Optician as needed
Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools
Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.
Compensation
Pay Range: 18.25 - 0.00
Responsibilities
Greets all patients with a warm welcome
Explores the needs and priorities of patients and links to practice offerings, including eye exam
Attentive to details, asks clarifying questions, and consults with Optician as needed
Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools
Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions
Provide patient eyewear services, including fitting, measurements, and dispensing, while maintaining high standards of customer service and operational efficiency.
Compensation
Pay Range: 20.85 - 32.51
Responsibilities
Custom fits glasses and precisely places prescription in lenses.
Takes and records measurements, adjusts or fits eyewear correctly, ensuring finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Assists peers with difficult or complex areas of product needs and prescriptions.
Utilizes practice tools and adheres to company policies and procedures.
Requirements
High School graduate or equivalent
Nice to have: Previous eyecare and/or customer service experience
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together.
Compensation
Pay Range: 20.36 - 26.37
Responsibilities
Greets patients without delay
Promptly answers the telephone in a friendly and courteous manner
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
Facilitates reminder calls to patients for appointment confirmation and order pickup notification
Provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs.
Compensation
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.
Responsibilities
Custom fits glasses and precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for peers.
Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Assists peers with difficult or complex areas of product needs and prescriptions.
Requirements
High School graduate or equivalent
Nice to have: Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice to ensure an unsurpassed patient experience.
Compensation
Pay Range: 20.36 - 26.37
Responsibilities
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Requirements
High School graduate or equivalent
Nice to have: Familiarity with in-store technology
Nice to have: point-of-sale
Nice to have: patient record systems
Nice to have: Basic knowledge of services, products, vision insurance plans/coverage and office operations
Provides unsurpassed patient experiences through selection of eyewear, accurate measurements, ordering, and fitting the patient to fulfill all of their eyewear needs.
Locations (2)
Farmington Hills, Michigan, United States
Sterling Heights, Michigan, United States
Responsibilities
Custom fits glasses and precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for peers.
Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and patient requirements.
Explores the needs and priorities of patients by asking open ended questions.
Assists peers with difficult or complex areas of product needs and prescriptions.
Requirements
High School graduate or equivalent
Nice to have: Familiarity with technology such as point-of-sale, patient record systems, and other software applications
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