- Staunton, Virginia, United States
- On-site
- Full-time · Associate
- $45K–$48K per year
- 2+ years
Steward ASC's data and technology environment, managing CRM, ticketing, integrations, reporting, and operational technologies.
Compensation
$45,000-$48,000 annual salary, commensurate with experience.
Responsibilities
- Own PatronManager, our CRM and ticketing platform: administration, data standards, user access, problem-solving, and staff training
- Manage technology vendor relationships, integrations, contracts, troubleshooting and administration-including FormAssembly, Conga, iWave, STS Gift Cards, PatronPoral and Vatic
- Build and maintain ticketed events, the public ticketing site, online forms, payment systems, and automated patron emails
- Shape ticket pricing, discounts, and membership strategy, including dynamic pricing, using sales and audience data
- Create and maintain dashboards and reports for leadership, the Board, and other departments
Requirements
- Bachelor's degree in related field (preferred)
- Nice to have: PatronManager
- Nice to have: Salesforce
- Nice to have: nonprofit or performing arts experience
- Nice to have: fundraising and/or ticketing systems