Lead end-to-end operational execution of the services business, driving operational excellence, scalability, and financial discipline across the services organization.
Compensation
$280,000—$315,000 USD
Responsibilities
Lead and manage Services Sales Operations, Project Operations, Resource Management, Services Solutions, Contingent Staffing/Vendor Management, and the PMO
Ensure compliance with financial and contractual requirements
Optimize resource allocation, utilization, and capacity planning
Drive strategic initiatives, change management, services reporting, and continuous improvement
Oversee vendor management and staffing partner strategy
Requirements
Bachelor’s degree in business administration, Operations Management, or a related field
Senior Business Systems Analyst / Product Manager overseeing commercial systems backlog and product delivery for pricing, quoting, contracting, and billing platforms.
Responsibilities
Own commercial systems product backlog
Manage enhancements across Salesforce CPQ, DocuSign, Conga, billing platform
Prioritize requests based on business value
Translate business problems into product requirements and user stories
Evaluate pricing, deal structure, RevOps, and M&A requests
Lead the Contract Lifecycle Management (CLM) strategy for the Domestic BFSI Inbound team, ensuring seamless contract creation, execution, and compliance.
Responsibilities
Develop and implement CLM policies and procedures tailored to domestic BFSI inbound workflows.
Coordinate with sales, legal, and operations teams to streamline contract onboarding and renewal cycles.
Monitor contract performance metrics and generate actionable insights for continuous improvement.
Ensure compliance with regulatory standards and internal governance frameworks.
Manage relationships with external vendors and technology partners supporting CLM tools.
Requirements
Bachelor's degree in Business Administration, Law, Finance, or related field; MBA preferred.
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production‑grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams.
Responsibilities
Be the go‑to SME and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript, SuiteScript, Python, etc.) and connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
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