Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
Informs patients of delay in physician schedules, assists with patient comfort while delayed.
Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
Requirements
High School Graduate or GED required
Associate Degree preferred
Nice to have: Associate Degree
Nice to have: previous PSR experience
Nice to have: knowledge of medical office terminology
The Office Supervisor is responsible for planning, organizing, and coordinating daily operations to ensure quality patient care and act as the liaison between the Physician and staff.
Responsibilities
Provides leadership and support in day-to-day operations within the clinical setting
Serves as a role model and consultant for staff
Completes and populates Physician and staff monthly schedules
Manage staff PTO requests
Monitor and control overtime use
Requirements
Basic Life Support (BLS)
Nice to have: Advanced Cardiac Life Support (ACLS)
The Self Pay Collector 1 manages accounts receivable for both hospital and professional accounts in accordance with compliance, regulatory and billing guidelines and specific payer rules.
Compensation
The compensation range for this position is $18.26per hour - $29.58per hour.
Responsibilities
Manages accounts receivable for hospital and professional accounts
Maintains accurate and confidential records in compliance with HIPAA and organizational policies
Responsible for collection of outstanding receivables
Meets daily productivity and quality expectations
Participates in departmental audit/review processes
The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Locations (2)
Lake Grove, New York, United States
Commack, New York, United States
Compensation
Pay: $19.78 - $24.72
Responsibilities
Perform all necessary receptionist duties including answering, screening, and routing of phone calls
Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately
Maintain clean and organized reception area
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit