A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment.
Locations (20)
Norfolk, Virginia, United States
Alabama, United States
Delaware, United States
Florida
Georgia, United States
Idaho, United States
Show all 20 locations
Indiana, United States
Kansas, United States
Louisiana, United States
Maine, United States
Maryland, United States
Minnesota, United States
Compensation
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Responsibilities
Develop care plans
Coordinate patient care services
Ensure patients receive necessary medical treatment
Consult with healthcare providers
Evaluate patient progress
Requirements
HSD/GED REQUIRED
Nice to have: Prior experience in patient-facing service support roles
Responsible for performing admitting duties for all patients admitted for services at the hospital and related administrative tasks
Compensation
This position pays between $17.00 - $18.15/hr based on experience
Responsibilities
Perform admitting duties for all patients admitted for services at the hospital
Assign accurate MRNs, complete medical necessity/compliance checks, provide patient instructions, collect insurance information, receive and process physician orders
Operate telephone switchboard to relay incoming, outgoing and inter-office calls
Utilize quality auditing and reporting systems to ensure accounts are corrected
Conduct audits of accounts and assure all forms are completed accurately and timely
The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments.
Responsibilities
Collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance
Distribute information to patients or their representative, and other information required by federal and state guidelines
Ensure that patient information meets all quality and regulatory standards
Verbally interview patient and/or family in order to obtain registration information
Responsible for creating a positive patient experience by accurately and efficiently handling day-to-day operations related to financial clearance and scheduling of patients.
Compensation
Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience.
Responsibilities
Completes scheduling and registration functions with the patient for an upcoming visit during one call
Responsible for timely scheduling and providing callers with important appointment information
Verifies patient demographic, insurance information and secures payment of patients financial liability
Performs collection efforts
Verifies order completeness and matches scheduled procedure
Requirements
High school diploma or GED
Nice to have: two plus years of college
Nice to have: telephone/call center experience
Nice to have: pre-registration and/or scheduling experience
Nice to have: 2-3 years of customer service experience
Starting Minimum Rate Minimum rate of $25.77 Hourly
Responsibilities
Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner.
Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service.
Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool.
Pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt.
Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure.
The Medical Receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care.
Compensation
Pay Range: $19.00-$25.00
Responsibilities
Promote a healthy work environment
Schedule appointments on provider schedules
Review schedules based on provider preference lists and update appropriately
Collaborate and communicate regularly with management regarding goals, needs/concerns
Pre-registration
Requirements
High school graduate or equivalent, business school or formal secretarial training a plus
Responsible for performing admitting duties for all patients admitted for services at the hospital, managing patient access processes, and ensuring compliance with regulatory requirements.
Compensation
This position pays between $17.00 - $18.15 based on experience
Provide professional customer service to ensure operational efficiency and promote a positive patient experience in outpatient rehabilitation settings.
Responsibilities
Greets and registers arriving patients, completes registration forms and verifies insurance.
Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter.
Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Schedules new patient appointments, follow-up appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.).
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