Respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution, handling routine and some non-routine issues, and coordinating with other departments as needed.
Compensation
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Responsibilities
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.
Ensuring the accuracy, transparency, and efficiency of freight-related financial processes for Order Management customers, safeguarding profitability by accurately auditing, validating, and paying freight costs.
Responsibilities
Ensure freight invoices are accurate and compliant with contracts, rate cards, and agreed commercial terms
Manage Freight Audit & Payment activities, including discrepancy investigations, dispute resolution, and recovery of incorrect charges
Maintain and validate rate cards, pricing data, and master data to support financial accuracy
Process invoice postings within ERP and accounts payable systems, ensuring correct coding and compliance with internal controls
Monitor approval workflows and support timely payments in line with agreed service levels
Lead NRC’s area operations in Maradi, Tillabéri, and Tahoua Regions of Niger, overseeing staff security, project implementation, and coordination with donors and local authorities.
Compensation
Grade 10 on NRC’s National salary scale
Responsibilities
Manage Maradi / Tillabéri Area Office and sub offices
Ensure staff security and conduct risk assessments
Support needs assessment and project implementation
Manage and oversee all aspects of a project to ensure it is completed on-time and within budget, supporting projects of limited complexity in a support role.
Compensation
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
Responsibilities
Provides support with project development from beginning to end
Assists in defining project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders
Assists in developing full-scale project plans and associated communications documents
Effectively communicates project updates and progression to manager
Estimates resources and participants needed to achieve project goals
Develop new prospects and build relationships with assigned customers to increase sales and margin through face-to-face selling and account management.
Locations (5)
Smyrna, Delaware, United States
New Jersey, United States
Eastern Pennsylvania, United States
Delaware, United States
Maryland, United States
Compensation
This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.
As an Ocean Freight Forwarder, you will play an important role in connecting global supply chains and helping customers move goods efficiently across international and domestic markets.
Responsibilities
Coordinate ocean freight shipments, including booking cargo space and arranging transportation solutions that meet customer requirements and service expectations.
Prepare, review, and manage shipping documentation to support customs clearance, regulatory compliance, and accurate freight tracking.
Collaborate with customs brokers, carriers, and logistics partners to ensure shipments comply with international trade regulations and move efficiently through the supply chain.
Act as a key point of contact for customers by providing shipment updates, resolving queries, and delivering a positive customer experience.
Work closely with internal and external stakeholders to optimize transportation processes, improve supply chain efficiency, and support cost-effective logistics solutions.
Perform Operations Coordination for the operations team, analyzing data, calibrating measurements, problem-solving, and communicating with the public within a warehouse environment.
Compensation
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
Responsibilities
Supports the local operations team with coordinated efforts specific to the location
Supports team by coordinating, participating, and managing documentation and preparing reports
Assists with identifying potential bottlenecks in processes and works with management team to resolve issues
Coordinate with carriers and local managers and supervisors to align employees and workflow to meet all customer commitments
Acts as team lead on small or special projects when Supervisor is away
Requirements
High School Degree or Equivalent
Nice to have: Operational experience
Nice to have: Administrative and clerical procedures
Assess customer needs and suggest products, services and/or solutions and ensure a smooth sales process
Executes and expands assigned customer account plan(s) which is developed in conjunction with management
Executes on billing margin initiatives through value added services, marketing programs, and supplier engagement
Prospects potential customers, including cold calling and developing leads through referral channels
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
Requirements
High School Degree or Equivalent
Bachelor’s Degree
Nice to have: Advertising and sales promotion techniques
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