Referso Jobs

Manager, Process Redesign & Modernization

Scotiabank · Posted Nov 5, 2026

Open

Toronto, Ontario, Canada
On-site
Full-time · Mid
3+ years

Manager, Process Redesign & Modernization

Scotiabank · Posted Nov 5, 2026

Open

Toronto, Ontario, Canada
On-site
Full-time · Mid
3+ years

Process & Intake Analyst

Mayflower · Posted Nov 4, 2026

Open

Limassol, Lemesos, Cyprus
On-site
Full-time · Mid
4+ years
Visa sponsorship

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The Process & Intake Analyst will join the newly formed Operations team in Cyprus to manage request intake, define service levels, maintain policy repositories, and improve operational workflows.

Responsibilities

Design and run the request front door.
Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases.
Make response times measurable.
Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals.
Build and maintain the policy and process repository.

Requirements

Nice to have: ITIL
Nice to have: document-control framework
Nice to have: compliance framework
Nice to have: international organisation experience
Nice to have: conversational or AI-assisted front doors

Skills

business process analysis operations service management designing and launching intake/request management or service-desk processes

Intern, People Experience

Grab · Posted Nov 5, 2026

Open

Singapore, Singapore, Singapore
On-site
Internship · Intern

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The People Experience Intern supports the planning and coordination of employee onboarding and immersion activities, focusing on delivering benefits programs and enhancing well-being.

Responsibilities

Coordinate onboarding and immersion session logistics, timelines, materials, and partner inputs
Prepare and update participant communications, session guides, FAQs, and supporting information
Track registrations, action items, and preparation milestones
Deliver OneGrab immersion and other onboarding sessions, resolving routine coordination issues
Gather and organise participant and partner feedback, summarising themes and proposed follow-ups

Requirements

Diploma or Undergraduate programme

Skills

Task coordination Deadline management Google Workspace Microsoft Office Writing and proofreading Stakeholder engagement

Principal Analyst - I&O Data and Process

Westinghouse Electric Company, LLC · Posted Nov 4, 2026

Open

Cranberry Township, Pennsylvania, United States
Hybrid
Full-time · Principal
$103K–$129K per year
5+ years

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Lead analysis, governance, process improvement, and operational execution supporting the organization's unstructured data management program.

Compensation

The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $103,200 to $129,000 per year.

Responsibilities

Lead unstructured data governance and remediation activities, coordinating with our data owners, I&O, IAM, Information Security, Data Privacy, Global Trade Compliance, project teams, and applicable third-party partners.
Promote data analysis and risk identification using enterprise data-management and reporting capabilities to identify excessive access, sensitive or classified information, aging data, ownership gaps, and other remediation opportunities.
In partnership with the IAM team, establish and mature repeatable governance processes for data ownership, attestation, classification, retention/lifecycle management, remediation, and ongoing monitoring.
Translate technical findings into applicable business information, including dashboards, metrics, remediation priorities, executive reporting, and recommendations for business and IT partners.
Lead process mapping, requirements development, and process improvement, documenting our-state processes and ensuring appropriate team member approval.

Requirements

Bachelor of Science is Information Systems or equivalent experience

Customer Quality Digitalization Engineer

Avery Dennison · Posted Nov 4, 2026

Open

Rodange, Luxembourg, Luxembourg
Hybrid
Full-time · Mid
€44K–€70K per year

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A highly analytical, tech-savvy Digital Transformation & Process Optimization Specialist to bridge the gap between technical engineering, process design, and next-generation technology within the Customer Quality team.

Compensation

Salary Range: 43890€-70224€

Responsibilities

Map, evaluate, and diagnose the end-to-end customer complaint and quality claim lifecycle to pinpoint friction points.
Grasp complex, technical product cases to ensure workflows support deep forensic and technical investigations.
Establish structured processes to standardize incoming customer requests.
Drive initiatives targeted at cutting technical decision lead times and eliminating administrative delays.
Configure and deploy AI-driven tools like Gemini Gems and automated inbox/triage engines.

Requirements

Bachelor’s or Master’s degree in Engineering
Business Engineering
Operations Management
Data Science
Nice to have: French

Skills

process-mapping Lean Six Sigma process re-engineering

Digital Transformation Business Analyst

Kubota Corporation · Posted Nov 3, 2026

Open

Gainesville, Georgia, United States

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Digital Transformation Business Analyst

Responsibilities

Lead cross-functional projects to implement digital technologies within manufacturing environments
Manage project timelines, deliverables, and action items in coordination with internal and external teams
Gather and document business needs from stakeholders and translate them into actionable functional and technical requirements
Develop requirements for documentation, process maps, ROI analyses, and project plans
Research and evaluate digital solutions and educate business partners on available technologies

Requirements

Bachelor’s degree in Business, Information Technology, or a related field
Nice to have: Agile
Nice to have: hybrid project methodologies
Nice to have: ERP systems
Nice to have: Power BI

Skills

business analysis project management documentation process-mapping Microsoft Office Visio DocuSign PowerForms Power BI Snowflake UI Path Power Automate

Benefits

401(k) plan with company match
Comprehensive medical, dental, and vision insurance
Earned paid time off (ETO)
10 paid company holidays annually
Performance-based merit increases

See full job description

Senior HR Operations Manager

Sopra Steria · Posted Nov 3, 2026

Open

Newcastle, United Kingdom
Hybrid
Full-time · Senior
Salary: Competitive.

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Senior People Operations Manager responsible for designing and improving end-to-end People & Culture processes, implementing People systems, and driving operational excellence across the organization.

Responsibilities

Lead design and continuous improvement of People & Culture processes
Translate policies and business needs into clear processes and documentation
Provide HR Operations expertise for People system implementations
Maintain process governance and controls
Use data and root-cause analysis to identify service improvements

Requirements

CIPD Level 5 qualification or above
Nice to have: Ulrich-style HR operating model
Nice to have: HR Shared Services environment
Nice to have: HRIS implementation
Nice to have: payroll implementation

Skills

HR Operations People Services HR Shared Services process improvement data analysis root-cause analysis

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