Assists in the overall administration of a large operating section of a department's division of customer service, utility service or revenue collections, supervising and coordinating work activities of subordinates involved in the maintenance of customer services, utility services, or taxpayer services records and accounts.
Compensation
Compensation Range: $107,718 - $144,300
Responsibilities
Assists in the overall administration of a large operating section of a department's division of customer service, utility service or revenue collections
Supervises in planning, assigning and inspecting the work of subordinate staff engaged in billing and collections
Prepares budget revenue forecasts and budget variance reports
Interprets, implements and administers existing policies, rules and regulations, and procedures as they relate to City consumer/customer services, accounts, payments, billing and collection processing
Participates in continuous review of all customer accounts; screens past-due bills and directs the preparation and mailing of delinquent notices and collection letters
Requirements
Bachelor's degree in Business Administration, Accounting, Finance, Information Systems, Mathematics, or related field
Provide friendly, courteous, and professional guest service at all times, handling check-in/check-out, guest requests, and maintaining hotel operations.
Responsibilities
Register guests, issue room keys, answer phones, and provide hotel and local area information
Process reservations, cancellations, modifications, and cash and credit card transactions accurately
Maintain proficiency in the Property Management System (PMS), front office equipment, and required brand training
Perform administrative duties, including data entry, reporting, and communication logs
Maintain clean, organized, and welcoming lobby and breakfast areas
Drive revenue across all Natural Retreats locations, maximizing the potential yield on a per-home basis, resulting in maximum profitability for both Natural Retreats and homeowners.
Compensation
$60,000 - $75,000 / year.
Responsibilities
Provide daily, weekly, and monthly reporting
Conduct regular and ad hoc rate and/or availability shops and thorough analysis
Onboard new homes and retreats in property management system
The Assistant Front Office Manager supports Front Office operations and serves as Manager on Duty, overseeing property operations and representing management in resolving guest concerns.
Responsibilities
Monitor daily arrivals and coordinate arrangements for VIPs, returning guests, and groups
Manage room-rate availability
Handle guest relocations
Coordinate guest arrivals, departures, and billing requirements with Sales and Catering management
Work closely with Front Office management to ensure timely follow-up on special concerns and guest requests
Requirements
High school diploma or equivalent vocational training certificate
Supervising daily housekeeping operations to ensure guest rooms and public areas meet the highest standards of cleanliness, presentation, and quality, while supporting team development.
Responsibilities
Supervise and guide Housekeeping Attendants
Inspect guest rooms and public areas
Ensure clean and inspected rooms are communicated to Front Office
Assist Team Members with room cleaning
Engage with guests and respond to requests
Requirements
Nice to have: Forbes Five-Star experience
Nice to have: Luxury hospitality experience in the UAE
Night Auditor responsible for front desk operations during overnight hours, including check‑in/check‑out, cash handling, reservations, and nightly audit reports.
Compensation
Paid Weekly (Every Friday!) $18.50/hr
Responsibilities
Greeting guests
Complete check‑in/check‑out procedures through the Property management system
Handle cash, credit card information and goods at the property
Respond to all guest requests in a timely manner
Take reservations from incoming callers and input all pertinent information into the hotel management system
FRONT DESK ASSOCIATE-HOTEL HOSPITALITYNewFine Hospitality Group LLC · Visalia, US
Revenue ManagerNewNatural Retreats · Remote, US
Front Office ManagerNewRemington Hospitality · Jacksonville, US
Housekeeping Supervisor at Waldorf Astoria Dubai International Financial CentreNewHilton · Dubai, United Arab Emirates