Senior Advisor, Account Management serves as the strategic lead for Specialty Provider Solutions Infusion Enablement initiatives, partnering with specialty physician practices and internal business units to identify, develop, and implement infusion and buy‑and‑bill growth opportunities.
Responsibilities
Develop and execute account growth strategies
Establish executive‑level relationships with physicians and practice administrators
Identify opportunities to expand utilization of specialty distribution, GPO, analytics, and professional service offerings
Serve as a strategic advisor on practice growth, infusion expansion, and specialty care transformation initiatives
Assess provider practices for infusion readiness
Requirements
Bachelor's degree in Business, Healthcare Administration, Marketing, Finance, or related discipline
Leads operations strategy and service design for Core Administration Business Process as a Service (BPaaS) programs, shaping future-state operating models and guiding modernization strategy for health plans.
Compensation
The annual US base salary range for this position is $135,000 to $155,000.
Responsibilities
Lead service model design and solution blueprinting for health plan Core Administration transformation initiatives
Assess current-state operations on legacy platforms and define transition pathways to BPaaS delivery models
Design future-state operating models spanning claims, enrollment, billing, provider relations, UM, A&G, benefits administration, and member operations
Define how BPaaS service layers connect across the health plan ecosystem
Identify opportunities to embed automation, AI-enabled workflows, and intelligent process orchestration into operational service models
Requirements
Not specified
Nice to have: Migrations from legacy platforms to modern SaaS or BPaaS delivery models
Provides support for health plan provider relations activities, including network development, network adequacy, and provider training. Serves as the primary point of contact between the health plan and contracted providers.
Locations (3)
Boise, Idaho, United States
Spokane, Washington, United States
Coeur d'Alene, Idaho, United States
Responsibilities
Engages high-volume, high-visibility plan providers to ensure satisfaction and facilitate education on key initiatives.
Serves as the primary point of contact between the health plan and the non-complex provider community (FFS and P4P).
Collaborates with external providers to educate, advocate, and engage, ensuring compliance with policies.
Conducts regular provider site visits within the assigned region to meet monthly goals.