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Answer inbound calls to the Customer Service Centre within KPI
Prioritise workflow to maximise time efficiency and meet productivity & quality targets
Deliver exceptional customer service by achieving on-time delivery, product excellence and adherence to customer requirements
Build close working relationships with suppliers and internal teams to promote cooperation and optimise work allocation
Ensure all warranty items are issued to correct suppliers within reasonable timescales

Skills

Minimum GCSC level or equivalent CS related qualification Previous working experience within a customer orientated, service environment, preferably within the automotive industry Experience of working in a customer services centre

Fleet Service Advisor

trane technologies · Posted Nov 5, 2026

Open

Bolton, Lancashire, United Kingdom
On-site

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Provide excellent customer service as a fleet service advisor, meeting KPIs and managing vehicle service logistics.

Compensation

We offer competitive compensation and comprehensive benefits and programs.

Responsibilities

Answer inbound calls to the Customer Service Centre within KPI
Prioritise workflow to maximise time efficiency and meet productivity & quality targets
Deliver exceptional customer service and achieve on‑time delivery
Build close working relationships with suppliers and internal teams
Ensure all warranty items are issued to correct suppliers within reasonable timescales

Requirements

Minimum GCSC level or equivalent
Nice to have: CS related qualification

Skills

Customer service centre experience Knowledge of vehicle parts Excellent communication skills Computer literacy (Kerridge or R2C)Teamwork

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