REST API debugging jobs

Customer Support Specialist

Verda · Posted Nov 6, 2026

Open

Taipei, Taiwan, Taiwan
2+ years

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Customer Support Specialist

Verda · Posted Nov 6, 2026

Open

Taipei, Taiwan, Taiwan
2+ years

Apply with RefersoAI Apply on careers page

Customer Support Specialist

Verda · Posted Nov 6, 2026

Open

Helsinki, Uusimaa, Finland
On-site
Full-time · Mid
2+ years

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As a Customer Support Specialist, you're part of our global support team. You resolve technical issues on our GPU cloud and hand over to teammates in other time zones, so customers get help around the clock.

Compensation

Cash and equity compensation along with local benefits

Responsibilities

Handle customer tickets end to end: instance access, connectivity, GPU and API issues, account and billing questions.
Troubleshoot independently and escalate to on-call engineering when needed.
Run clear handovers with teammates in other time zones at the start and end of each shift.
Monitor service status and communicate incidents to customers.
Keep internal guides up to date and flag recurring issues to product and engineering.

Requirements

Bachelor's degree in CS, IT, or a related field (or equivalent experience)
Nice to have: GPU knowledge
Nice to have: virtualization knowledge
Nice to have: Kubernetes knowledge
Nice to have: Python scripting

Skills

technical role at a cloud provider networking fundamentals for connectivity troubleshooting (SSH access, firewall and port rules, TCP/IP routing and reachability)

Tech Support Lead

Aon · Posted Nov 3, 2026

Open

Krakow, Poland
6+ years

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Lead a technical support team for the Aon Assessment Platform, managing incidents, mentoring staff, and improving support processes.

Responsibilities

Own investigation and resolution of complex technical issues using SQL, REST APIs, logs and cloud monitoring tools
Handle incident response, urgent problems and SLA performance, including post-incident reviews
Lead, mentor and coach support specialists
Improve support processes, tools and documentation
Collaborate with Engineering, DevOps, QA, Solution Architects and integration consultants

Requirements

Nice to have: Azure
Nice to have: AKS/Kubernetes
Nice to have: Azure DevOps
Nice to have: OpenAPI
Nice to have: Application Insights

Skills

SQL REST API debugging application logs cloud observability platforms C#/.NET SQL Server

Customer Support Specialist

Customer Support Specialist

Compensation

Responsibilities

Requirements

Skills

Benefits

Customer Support Specialist

Compensation

Responsibilities

Requirements

Skills

Tech Support Lead

Responsibilities

Requirements

Skills

Benefits