- Nanjing, Jiangsu, China
- On-site
- Full-time · Manager
- 5+ years
Lead the technical support division for China, managing teams, processes, and customer satisfaction.
Responsibilities
- Supervise support team leaders and develop team expertise
- Analyze competency matrix and build succession plans
- Ensure motivation, retention, and hiring
- Implement KPIs and take action
- Resolve issues and improve working conditions
Requirements
- Bachelor's degree in Electrical, Software or Mechanical engineering
- Nice to have: French language