Ensure products and manufacturing processes meet defined quality specifications and that Health, Safety & Environment requirements are consistently applied on site.
Responsibilities
Work closely with Production and Operations to ensure products and manufacturing processes meet defined quality specifications and that Health, Safety & Environment requirements are consistently applied on site.
Verify that production processes, products and materials comply with applicable specifications, Local Instructions, TAMUs, Quality requirements and Safety Instructions.
Carry out regular Quality and HSE checks on the shop floor, promptly identifying and escalating non-conformities, unsafe conditions or deviations.
Stop or place on hold non-compliant products or processes when required by established procedures and inform the appropriate management.
Support investigations into quality issues, customer complaints, accidents and HSE incidents, contributing to root-cause analysis and the implementation and follow-up of corrective actions.
Lead customer-facing field execution and technical issue resolution for BESS and related energy storage solutions, coordinating cross-functional teams and driving timely troubleshooting, root-cause analysis, corrective action, and closure.
Responsibilities
Lead field issue resolution
Coordinate cross-functional teams
Drive timely troubleshooting
Perform root-cause analysis
Implement corrective action
Requirements
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Power Electronics, Energy Systems, or a related technical field
Senior technician responsible for installing, configuring, and maintaining GPU servers, storage systems, networking equipment, and structured cabling in a high-density data center environment.
Compensation
Cash and equity compensation along with local benefits.
Responsibilities
Install, configure, and maintain GPU servers, storage systems, networking equipment, and structured cabling, including high-density and liquid-cooled deployments.
Diagnose and repair complex hardware faults on enterprise GPU servers, covering component-level troubleshooting, RMA handling, and root-cause analysis.
Perform rack and stack, copper and fibre cabling, and hardware refresh work to a high quality standard.
Troubleshoot link-level network faults, from cable and transceiver testing through to isolating the failure, including fibre optics work for switch integration.
Monitor data center environmental conditions including temperature, humidity, and power, and respond to alerts during shifts.
Review, enter, validate, and maintain customer sales orders, change orders, returns, cancellations, and delivery schedules in the ERP system, while ensuring order accuracy and resolving discrepancies.
Responsibilities
Review, enter, validate, and maintain customer sales orders, change orders, returns, cancellations, and delivery schedules in the ERP system
Confirm product, quantity, pricing, customer master, ship-to, requested date, incoterms, payment terms, and other order requirements before release
Coordinate order acknowledgements, available-to-promise checks, backorders, allocations, expedites, delivery blocks, credit holds, and exception resolution
Monitor orders from booking through shipment and invoicing, proactively communicating risks, revised dates, and recovery actions to internal stakeholders
Investigate order discrepancies, delivery failures, pricing errors, duplicate orders, and invoice issues using structured root-cause analysis
Requirements
High school diploma or an equivalent combination of education and experience
Transform complex configuration data into trusted insight that powers critical services and helps patients receive life-changing medicines faster by ensuring accuracy, completeness, and timeliness of the ServiceNow CMDB.
Responsibilities
Monitor and improve health across key CI classes and domains, focusing on completeness, accuracy, compliance, freshness and relationships
Profile data, distinguish isolated vs. systemic issues and document causes; strengthen quality rules and controls
Eliminate duplicates, stale/orphaned CIs and shadow datasets; confirm operational status and correct lifecycle states
Monitor source-specific exceptions across ServiceNow Discovery, AWS, Azure, Intune, Tanium, VMware, Qualys, Wiz, Claroty and other sources
Assure the ongoing quality of maps for onboarded applications, identifying missing or broken relationships
Requirements
Bachelor’s degree in Information Technology, Computer Science, Data / Business Analytics or equivalent experience
Lead system-level testing and verification for the 4NE1 humanoid robot, developing test strategies, plans, and automation to ensure reliability and safety.
Responsibilities
Own overall verification and validation strategy
Define and maintain test plans, coverage, and acceptance criteria
Derive test cases from requirements and ensure traceability
Collaborate with cross-functional teams for comprehensive validation
Provide release recommendations based on test evidence
Requirements
Bachelor's or higher in Mechanical Engineering, Mechatronics, Robotics, Systems Engineering or related field
Nice to have: ROS / ROS2 experience
Nice to have: Experience with humanoid or mobile robots
Nice to have: Simulation environments (Gazebo, Isaac Sim, MATLAB/Simulink)
Nice to have: Data analysis with Pandas, Grafana, InfluxDB
Hands-on Principal Reliability & System Test Engineer to build test capabilities necessary for Familiars to provide a dependable experience throughout their lifetimes.
Locations (2)
Woburn, Massachusetts, United States
Burlington, Massachusetts, United States
Responsibilities
Define measurable reliability targets, prioritized test plans, and acceptance criteria based on expected use and critical product risks
Establish lab capabilities, including equipment, fixtures, instrumentation, and safe testing practices
Design, build, and run component and integrated system tests covering durability, product lifetime, and performance across hardware, software, and AI-enabled behavior
Develop test automation, data collection, and reporting tools that make testing repeatable and support a growing team
Lead hands-on failure investigations, identify root causes, and partner with the engineering and manufacturing teams to implement and verify corrective actions
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