Lead enterprise SAP operational excellence across mission‑critical business platforms, managing SAP Operations Center, 24x7 support governance, release management, automation, and continuous improvement initiatives.
Compensation
Our Base Pay Range for this position €66,000 - €110,000
Responsibilities
Lead SAP Operations Center governance and oversee enterprise 24x7 support model execution across SAP landscapes
Drive SAP Focused Run implementation and optimization, including System Monitoring, LMDB administration, Alert Management, and Root Cause Analysis
Chair Change Advisory Board (CAB) discussions and govern SAP release, deployment, and production change processes
Establish operational KPIs, SLA reporting, executive dashboards, and service performance metrics
Lead incident, problem, and service improvement programs to increase platform availability and operational maturity
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
Nice to have: advanced SAP operational analytics
Nice to have: automation orchestration
Nice to have: runbook automation
Nice to have: self‑healing operational capabilities
Perform SAP BASIS administration, system monitoring, health checks, and performance optimization across SAP S/4HANA, ECC, BW/4HANA, PO/PI, Gateway, and Solution Manager.
Execute SAP kernel upgrades, patching, Support Package Stack implementations, OSS Notes, and enhancement package updates.
Manage transport processes using TMS, CTS+, and ChaRM across Development, QA, Pre-Production, and Production environments.
Troubleshoot system performance issues, ABAP dumps, system logs, and lock entries.
Support SAP HANA database administration, backup/restore validation, memory management, parameter tuning, and high availability/disaster recovery.
Requirements
Nice to have: SAP Business Technology Platform (BTP) connectivity and integration support
Nice to have: SAP Cloud Connector and third-party middleware monitoring
Nice to have: Azure DevOps
Nice to have: ServiceNow
Nice to have: Agile delivery and sprint-based support models
Design and implement IT components, support system design, performance optimization, and operations for enterprise cloud environments.
Compensation
The annual base salary range for this position is $127,525 - $143,910. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $127,525 - $159,900.
Responsibilities
Design and implement detailed IT components
Support system design, performance optimization, and system operations
Evaluate clients’ business needs and translate functional requirements into technology solutions
Define IT governance, strategies, and architecture
Conduct IT transformation management processes
Requirements
Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field
Master’s degree in Computer Science, Engineering, Mathematics, or related field
Support SAP technology work within PwC Acceleration Center Manila, handling installation, configuration, administration, and support of SAP environments.
Responsibilities
Supporting SAP basis administration tasks across client environments, including system monitoring, routine maintenance, and issue triage
Assisting with installation, configuration, and upgrade activities for SAP platforms and supporting components
Monitoring system performance, availability, and batch job activity, then documenting findings and escalating technical issues as needed
Performing user and authorization support activities, transport management tasks, and basic system housekeeping
Helping maintain SAP HANA, SAP NetWeaver, SAP Fiori, and related technology components through guided technical work
Requirements
Bachelor's degree
Nice to have: SAP certifications (S/4HANA System Administration, BTP, Integration Suite, Security)
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