Hospitality Experience Manager supporting United Airlines' premium lounges at Chicago O'Hare International Airport, responsible for shaping guest experiences and building high-performing teams.
Compensation
$85,000 - $95000
Responsibilities
Lead and inspire hospitality initiatives that enhance the guest experience across United Club lounge operations.
Observe, coach, and mentor frontline teams to deliver exceptional, personalized service that exceeds guest expectations.
Design and facilitate engaging hospitality training programs for managers and associates, ensuring consistent service standards across all locations.
Conduct guest satisfaction surveys, focus groups, and feedback sessions to identify opportunities for continuous improvement.
Analyze guest experience data, customer feedback, and operational metrics to develop actionable service improvement plans.
Requirements
Bachelor's degree in Business, Hospitality Management, Marketing, Communications, or a related field
Nice to have: presentation and facilitation skills
Nice to have: verbal and written communication skills
Lead all warehouse operations, including receiving, inventory management, order fulfillment, shipping, safety, and team performance, while driving process standardization, continuous improvement, workforce development, and technology adoption.
Drive operational improvements through process optimization initiatives in a manufacturing environment.
Compensation
The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Responsibilities
Identify improvement opportunities in existing manufacturing operations
Justify procedural changes or process modifications
Establish operating procedures for the plant
Design, run, test, and upgrade systems and assess processes
Develop routines and innovative solutions to improve production rates and quality of output
Requirements
Bachelor's degree or higher in Engineering
Nice to have: Six Sigma Certification (Green Belt, Black Belt, etc.)
Lead the Sterility Assurance organization in Bern, overseeing process risk analyses, SOP development, GMP compliance, and training for aseptic manufacturing.
Responsibilities
Develop and lead process risk analyses for sterility assurance
Implement improvements in aseptic processes and coordinate actions
Update SOPs, work instructions and reports for sterility assurance
Support projects related to hygiene, cleanroom, plant and process design
Initiate, review and assess change requests for GMP-compliant process improvements
Requirements
Bachelor’s degree in Microbiology, Biology, Life Sciences, Pharmacy or equivalent
Senior Process Engineer responsible for establishing SOPs, improving production processes, and ensuring quality compliance in a medical device manufacturing environment.
Responsibilities
Establish standard operating conditions and SOPs for production line
Lead product development program including protocol and validations
Coordinate with engineering to improve equipment efficiency
Maintain and improve batch record processes
Investigate complaints and implement root cause prevention
Requirements
College graduate majoring in medical or machinery and electric technology/engineering
Manages a multi-user, multi-core facility including Clinical Chemistry, Electron Microscopy, Histology, and Research Necropsy Services with oversight of budgets and staff management.
Compensation
Pay Range: $113,718 - $190,388 per year, dependent upon experience.
Responsibilities
Overseeing operational management of cores including schedules, project management, and manpower allocation
Oversee instrument and facility operations and maintenance
Manage direct reporting staff, assess performance, and facilitate training
Recruit and train new personnel
Establish and ensure service QC, SOPs, and best practices
Requirements
Master’s Degree in a scientific field (e.g., biology, chemistry, biotechnology)
Bachelor’s Degree in a scientific field plus an MBA
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